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Empire Heating & Air

Licensed
Licensed
This pro is currently not available for Duct and Vent Repair
This pro is currently not available for Duct and Vent Repair

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About
My team and I strive for outstanding HVAC care all year round. With our low cost and high end results, satisfaction and professionalism is our goal. I built this business to stand behind it. I also offer warranties on all of my work.
Overview

Hired 378 times

Background checked

License verified

4 employees

16 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

Credentials

License verified

Heating – Group 3 – Class I

License state: NC

Background checked

Passed by Michael Hollingsworth on Aug 11, 2025.

Services offered
Duct and vent type

Heating

Dryer

Exhaust

Other

Building height

Single-level

Two-story

Three-story

High-rise

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

126 reviews

5

90%

4

4%

3

2%

2

1%

1

3%

Read reviews that mention:

pro avatar
Savannah M.

Jan 31, 2026

•

Hired on Thumbtack

We had issues with our AC last summer in the middle of a very hot week and they responded quickly, were able to come out same day, and got the AC back on and working ASAP. Very professional and knowledgeable, would highly recommend.

Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Jovanni G.

Jan 18, 2026

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Hired on Thumbtack

Came in automatically knew what was wrong with our heating and fixed it on the spot. Quick responses with ETA. Will recommend for future HVAC/AC problems.

Details: Replace an existing A/C unit • I already have the A/C unit • Closet • Ground floor • 1,000 - 2,000 sq ft • One story • House

Central Air Conditioning Installation or Replacement
pro avatar
Donny r.

Dec 15, 2025

•

Hired on Thumbtack

Very honest and straight to the point. Gets back to you in a very timely manner and is most importantly honest. Will definitely be using them going forward for any issues I may have in the future, definitely would recommend their services!

Details: Heat pump • Basement • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Lavette G.

Dec 6, 2025

•

Hired on Thumbtack

Service team member Phillip was informative and worked diligently on my hvac to get our heat working. I would highly recommend them to anyone.

Details: Heat pump • Closet • Single-level building • House

Heating System Repair or Maintenance
pro avatar
Bonita A.

Nov 8, 2025

•

Hired on Thumbtack

I selected Empire. Responded quickly. Appointment made for servicing my two PTAC systems. Arrived on time. Courteous...got right to work. Units were serviced and look almost new. Area was left clean. I will use them again. I was impressed with this service.

Details: Repair • House

Central Air Conditioning Repair or Maintenance
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