Supercare Cleaning and Maintenance
Supercare Cleaning and Maintenance

Supercare Cleaning and Maintenance

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Introduction: Check out our google listing. 5 stars across the board We are a fully licenced, bonded and insured family run business specializing in carpet and floor steam cleaning and junk removal. We use state of the art cleaning equipment and the safest environmentally friendly cleaning solutions and spotting methods to ensure your utmost satisfaction and a healthy environment for your home.
Overview

Hired 55 times

Background checked

3 employees

5 years in business

Payment methods

Cash, Credit card, PayPal

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

All year

Featured Projects

30 photos

Specialties
Cleaning method

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

56 reviews

5
96%
4
4%
3
0%
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Read reviews that mention:


pro avatar
Chaya L.
Apr 3, 2019
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Hired on Thumbtack

Hired on Thumbtack

Tim came out today to clean our carpets prior to our move. We have two dogs so our carpets are always disgusting. He did such am amazing job!! They lool brand new! We were so impressed with how fast he was and how professional and kind he was. We would hire him again and would definitely recommend him to all of our friends and family!

Details: One-story house • 4 rooms • As recommended by the pro • Pet stains • No stairs

Carpet Cleaning
pro avatar
Susan O.
Mar 3, 2019
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Hired on Thumbtack

Hired on Thumbtack

I am so happy about their carpet cleaning services. My carpet was thoroughly cleaned and most importantly was dry within 2 hours as stated. Excellent job at a reasonable price. Awesome work, well done!

Details: Two-story house • 2 rooms • As recommended by the pro • 1 flight

Carpet Cleaning
pro avatar
Donald H.
Feb 28, 2019
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Hired on Thumbtack

Hired on Thumbtack

Timothy called when he was coming out and actually let me know that he was going to be a little early(which was good). When performing the cleaning the setup was very professional setting up guards to protect my furniture and house from the equipment. Then he set about cleaning and it is as if it was when first put in. In other words the carpet looks new and is great work. Then he cleaned up his equipment and collected the fee. Overall the job was done Well so I will use this company again. Nice thing is SuperCARE covers a large area so even if I move I think they will still be available for service.

Details: Apartment / condo • 3 rooms • Pet stains • Food stains • Drink stains • No stairs • As recommended by the pro

Carpet Cleaning
pro avatar
Chad H.
Feb 9, 2019
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Hired on Thumbtack

Hired on Thumbtack

It had been quite some time that I had my carpet cleaned in my living room and hallway. With multiple pet stains, drink spill stains, and typical foot traffic grime. Most of which I tried to get out myself with household products immediately after they happened, with minimal effectiveness. When I decided to finally get them professionally done, I wasn’t really expecting to get many, if any at all, of the older more serious stains completely out. So I didn’t really have my hopes up that my carpet would end up looking like new again, at all! After contacting Timothy (via Thumbtack) he responded to my request within an hour. Booking was simple, provided information necessary to book an appointment, and he scheduled me for my appointment only 2 days after initial contact, which was quick and nice to hear that I wouldn’t have to wait a long time to be fit into the schedule. I was at work at the time Timothy came to my residence for the cleaning, but my girlfriend was present, and she says that he was very friendly and professional throughout the appointment. And let me tell you, when I got home later that afternoon, I couldn’t believe what I saw! My carpet looked amazing, and leaps and bounds better than what I expected the end result to be! He was able to get every single stain out, except for one, that there was no chance of getting out with anything in the first place. Some of these stains where two years old, and really bad! It was amazing, the difference in the overall appearance of the carpet after the cleaning Timothy was able to do!! Don’t think I could ask for better! Would recommend this person and his services for anyone! Couldn’t be happier.

Details: One-story house • 2 rooms • Pet stains • No stairs • As recommended by the pro

Carpet Cleaning
pro avatar
Ben J.
Feb 5, 2019
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Hired on Thumbtack

Hired on Thumbtack

SuperCare Carpet Cleaning Rocks! We recently relocated to Charlotte. We have been in our house in Indian Trail for 18 months and decided to have the carpets cleaned. From the minute we contacted SuperCare we were impressed with the personal and professional service. Timothy and Reuben arrived on time in a fully fitted out truck. They proceeded to clean the carpets in my house and under two hours later they are complete. My wife was impressed with the way they wore booties, fitted protective covers on all corners to prevent scuffing from the pipes, etc. All waste water was removed. The rooms included the master bedroom and closet, the upstairs passage, three upstairs bedrooms, the stair well, the lounge and dining room downstairs. All this for a very affordable price! When I arrived home from work, the carpets were already completely dry. I would highly recommend this professional team to anyone in the Charlotte area. Ben – 704 488 1228

Details: Two-story house • 4 rooms • Drink stains • 1 flight • Steam cleaning

Carpet Cleaning
Credentials
Background Check

Timothy Gough

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We strive to ensure clear communication at all times which is key to a pleasant and professional experience for you our customer. These are our packages: Contact us with the number of rooms you require and we will gladly give you a firm price. NOTE THAT WE WILL BETTER ANY QUOTATION Pet Package: Pre-vacuum Urine Stain removal Spot Cleaning Deep Steam Clean Deoderization Waterproof carpet Protector Package Pre-vacuum Spot Cleaning Deep Steam Clean Waterproofing Carpet Basic Package Pre-vacuum Deep Steam Clean Tile and Grout Clean Remove resdiue and dirt from Tiles and Grout. Basic Vacuum

  • What is your typical process for working with a new customer?

    Assess the scope of work Settle on a figure for remuneration Secure the work Schedule a time for work to commence Conduct an inspection and discuss customer expectation Prevacuum Address spots and stain if applicable (depending on package) Prespray and Steam Clean Dry carpet Conduct post inspection with customer and discuss drying time and furniture placement

  • What education and/or training do you have that relates to your work?

    Family owned, we are licenced, bonded and insured.

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