- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to ensure clear communication at all times which is key to a pleasant and professional experience for you our customer. These are our packages: Contact us with the number of rooms you require and we will gladly give you a firm price. NOTE THAT WE WILL BETTER ANY QUOTATION Pet Package: Pre-vacuum Urine Stain removal Spot Cleaning Deep Steam Clean Deoderization Waterproof carpet Protector Package Pre-vacuum Spot Cleaning Deep Steam Clean Waterproofing Carpet Basic Package Pre-vacuum Deep Steam Clean Tile and Grout Clean Remove resdiue and dirt from Tiles and Grout. Basic Vacuum
- What is your typical process for working with a new customer?
Assess the scope of work Settle on a figure for remuneration Secure the work Schedule a time for work to commence Conduct an inspection and discuss customer expectation Prevacuum Address spots and stain if applicable (depending on package) Prespray and Steam Clean Dry carpet Conduct post inspection with customer and discuss drying time and furniture placement
- What education and/or training do you have that relates to your work?
Family owned, we are licenced, bonded and insured.