FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized for each project. Every home and design is unique, so we provide a personalized quote upfront based on size, design, and materials. There are no hidden fees, and we offer seasonal promotions or early booking discounts such as complimentary upgrades.
- What is your typical process for working with a new customer?
Our process is simple: we start with an initial consultation to understand your goals and needs, then provide a tailored proposal with pricing, scope, and timeline. Once you’re ready to move forward, we finalize the details and schedule the work. During the project we keep clear communication and update you along the way, and once completed we review everything together to ensure you’re fully satisfied, with ongoing support available if needed.
- What education and/or training do you have that relates to your work?
I have hands-on training and experience in professional installations, project management, and customer service, along with continuous learning to stay updated on the best practices and latest tools in the industry. My background combines both technical skills and real-world project execution, which ensures each job is completed safely, efficiently, and to a high standard.