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CrestPoint Bridge

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Skills
Role
About
We provide reliable, high-level administrative and operations support for founders, solo operators, and growing small businesses that need structure, consistency, and execution without the cost or complexity of full-time hires. Our clients typically come to us feeling overwhelmed by day-to-day tasks, disorganized systems, or work that keeps piling up faster than it can be managed. We step in to stabilize operations, take ownership of execution, and create repeatable systems that allow business owners to focus on growth instead of constant catch-up. With over 10 years of experience in Scrum-based delivery and operations coordination, we bring a level of precision you won’t find in a standard support agency. We are adaptive, remote-native, and obsessed with “quick wins” that lead to long-term efficiency. Many clients start with administrative support and continue working with us long-term once they experience how much time, clarity, and momentum is restored. We’ve bridged the gap between administrative support and technical execution. By integrating our four core pillars, we eliminate the need for you to manage multiple freelancers: • Operations & Consulting: From Scrum-based project management to SOP documentation and CRM setup, we build the systems that allow your business to run without you. • Web & Software Development: We build and maintain the digital tools you need to stay competitive—from custom software solutions to high-converting web design. • High-Level Administration: Professional inbox management, complex scheduling, and data reporting that keeps your executive workflow seamless. • Strategic Writing: Professional editing and content services to ensure your brand voice is as polished as your operations. •We provide structured operational, technical, and administrative support for small businesses that need systems—not freelancers. Our work is best suited for business owners, clinics, offices, and growing teams who want reliable execution, clear processes, and ongoing support. Core Services: • Operations & CRM setup • Executive & high-level administrative support • Business systems documentation (SOPs, workflows) • Remote IT & office technology support (commercial clients) We work on a project or monthly retainer basis and require an initial assessment to ensure alignment and success. If you’re looking for low-cost, one-off help, we’re likely not the right fit. If you’re looking for consistency, ownership, and systems that scale, we should talk. We are comfortable working remotely, adapting quickly to existing tools and systems, and communicating clearly with business owners, teams, and vendors. If you’re not yet sure exactly what level of support you need, that’s completely fine. We often start small, identify quick wins, and scale support as your business grows.
Overview

Current Top Pro

Hired 7 times

Background checked

20 employees

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, and Zelle.

Services offered
Role

Administrative assistant

Skills

Data entry

Spreadsheets

Transcription

Phone and fax machines

Work location

I work remotely (phone or internet)

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

5.0

3 reviews

5

100%

4

0%

3

0%

2

0%

1

0%


pro avatar
Steven G.

Jan 21, 2026

Hired on Thumbtack

Details: Individual • Administrative assistant • Word processing • One week or less • Remotely (phone or internet)

Administrative Support
pro avatar
Simon C.

Jan 3, 2026

I’ve had a great experience working with this team. Communication is clear, response times are fast, and they take their work seriously. They’re reliable, professional, and genuinely care about doing things the right way. If you’re looking for dependable customer support or admin help, I’d definitely recommend them.
pro avatar
Harun S.

Jan 17, 2026

Hired on Thumbtack

They were very efficient and did a great job!

Details: Business • Administrative assistant • Web research • 2-4 weeks • Remotely (phone or internet)

Administrative Support
Credentials
Background Check

Clement Gumbo

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