FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All jobs are priced on a job by job basis with several factors regarding your home and end goals at play. For Air duct cleanings: Most companies are known for using bait and switch tactics. The original price you receive from us upon inquiry will be the final price you pay guaranteed.
- What is your typical process for working with a new customer?
We will first gather the customers Information, areas of need and go over options for repair/solutions. Our team will then schedule time to meet with the homeowner to begin service and/or assess needs further while on site.
- What education and/or training do you have that relates to your work?
Our owner holds a North Carolina General Contracting Building license. He also holds the following certifications with the Institute of Inspection Cleaning, Restoration and Certification (IICRC): - Water Restoration Technician (WRT) -Applied Microbial Remediation Technician (AMRT) -Odor Control Technician (OCT) Our entire team attends IICRC continuing education trainings, yearly.