FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep pricing clear and predictable — no surprises. Your rate depends on home size and whether it’s a first-time or recurring clean. Typical one-time pricing: • 2 bed / 2 bath — $180 • 3 bed / 2.5 bath — $220 • 4 bed / 3 bath — $245 Add-ons (if requested): • Inside oven — $37 • Inside fridge — $37 • Interior windows — $10 each (includes panes, sills, and frame edges) Recurring clients receive discounted pricing — ask us about trial options.
- What is your typical process for working with a new customer?
We start with a quick conversation to learn about your home and goals. Then: 1. You get a clear quote 2. We match you with one of our trusted cleaners 3. We show up on time and follow a detailed checklist 4. We check in after the visit to make sure you're happy You’ll always get clear communication, confirmed appointments, and consistent quality.
- What education and/or training do you have that relates to your work?
We rely on experienced pros and stay up to date on best practices for cleaning safety, sanitizing, and home care — including guidance from the American House Cleaners Association (AHCA). Our background in customer service also shapes how we prioritize communication and follow-through.