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Licensed
This pro has verified their business license with Thumbtack.
Septic system work type
Septic system type
Septic system problem
Responds in about 2 hours
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About
My name is TERRY and I’m a small business owner focused on getting the job done right the first time. With 9 years in business, my team of four and I specialize in septic system repair, maintenance, and inspection.
As a licensed Wastewater Contractor, I take pride in doing thorough, reliable work that keeps your system running safely and smoothly. I treat every property with respect, clearly explain what’s needed, and stand behind the quality of our work.
If you’re dealing with septic issues or just need a professional inspection, reach out and let’s get your system taken care of properly.
Overview
Hired 44 times
Serves Youngsville, NC
Background checked
License verified
4 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Credentials
License verified
Wastewater Contractor
License state: NC
Background checked
Passed by Terry Wiggins on Jul 16, 2023.
Services offered
Septic system type
Septic system work type
Repairs
Inspections
Septic tank pump outs
Other
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
22 reviews
5
95%
4
0%
3
0%
2
0%
1
5%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Samantha V.
4 weeks ago
•
Hired on Thumbtack
Terry and her team were easy to work with and even took time to educate us on our septicsystem! Loved the attention to detail.
Septic System Repair, Maintenance or Inspection
Ethel R.
1 month ago
•
Hired on Thumbtack
Terry at dispatch was great. Called soon after my inquiry even though it was after hours. Very professional and polite over the phone. Offered next-day a.m. service. Work crew of 2 were prompt and professional. Listen to my version of events; investigated; confirmed the issue; had the needed parts on the truck and offered a great price to install them. Job done in less than 2 hours. (Sorry about the ground bees, guys.) Happy are we! Highly recommend!
Details: Repair • Other septic system issue • Septic system • 1,251-1,500 gallons • Less than a year ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Karen S.
Aug 17, 2025
•
Hired on Thumbtack
Had a septic problem. They came right out and quickly figured out the problem, which was complicated. They fixed it. Terry and her crew were wonderful to work with.
Details: Inspect • Pump out septic tank • Repair • Other septic system issue • Less than a year ago • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Chuck O.
Jul 31, 2025
•
Hired on Thumbtack
I reached out to Bass Service Company, got a response in a couple of hours, and they came to visit my house later that afternoon (all in 1 day). Two very polite gentlemen took a look at my septicsystem, quickly assessed what was wrong, and corrected the problem. Fortunately, the issue with my septicsystem was an easy fix and the Bass Service Company guys took care of it quickly. In addition to fixing the issue, they educated me on some finer workings of my septicsystem that I wasn't aware of. Bottom line --- these guys did the job right, I didn't feel like they were taking advantage or BSing me, and I didn't feel overcharged with what I paid for the services they provided. If you live in the Raleigh area (not sure how far outside of Raleigh Bass Service Co will travel to serve) these guys are worth it.
Details: No problem, just need inspection or regular cleaning • Septic tank • Septic system • 3 years ago • No problem; just need maintenance • House
Septic System Repair, Maintenance or Inspection
Alaria B.
Dec 30, 2025
•
Hired on Thumbtack
Had an absolutely amazing experience with this company. They were timely, explained the process and causes each step of the way. Absolutely recommend!
Details: Inspect • Pump out septic tank • Sewage backup • Septic tank • 4-10 years ago • A month ago or longer • House
Septic System Repair, Maintenance or Inspection
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We base our pricing on individual projects because every job is different,charge and extra fee for flights of stairs but you will find we are competitive and want your business
What is your typical process for working with a new customer?
Go to customer and see what they are looking for and make it happen for them and move and satisfy our next customer
What types of customers have you worked with?
We base our pricing on the job,a little extra if there are stairs,but competitive,you’ll see we are worth your money
