FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Patagonik, we prioritize transparency and fairness in our pricing: Clear Estimates: We provide detailed upfront evaluations to define the exact scope of work before starting. Flexible Structure: We offer flat-rate pricing for clearly defined projects, as well as hourly rates for minor repairs or multi-task handyman jobs. No Hidden Fees: All materials and labor costs are fully itemized in writing prior to starting the job.
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your needs, review photos or project details, and clarify your goals. Estimate & Scope: We provide a transparent quote or schedule an on-site visit for a detailed technical assessment. Professional Execution: We complete the work efficiently, adhering to safety standards while keeping the work area clean and organized. Final Walkthrough: We review the completed work together to ensure everything functions perfectly and meets your full satisfaction.
- What education and/or training do you have that relates to your work?
We bring professional construction project management expertise combined with years of hands-on technical experience in residential and multi-family property maintenance. Our team has ongoing technical training in HVAC systems, plumbing, residential electrical installations, and building safety codes.