If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At American Waterworks, we help our customers with problems
ranging from groundwater seepage to basement dehumidification, from bowed or cracked basement walls to foundation and concrete slab settlement, as well as radon testing and mitigation. If you have a problem with your basement, crawl space, or concrete slabs, American Waterworks can fix it.
With over 25,000 customers served, you can trust that your home is in good hands with experienced professionals.
Overview
Current Top Pro
Hired 1 time
Serves Fargo, ND
Background checked
150 employees
37 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Areas where repair is needed
Foundation
Wall
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Good 4.4
39 reviews
5
74%
4
10%
3
3%
2
3%
1
10%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Steve M.
Jul 1, 2024
•
From Google
Ian was great to work with. Fully explained what he was looking for and provided insight into foundation issues. Crew did a great job and cleaned everything up wonderfully afterwards. Highly recommend!
American Waterworks's reply
Thanks for sharing, Steve! We're so glad you enjoyed working with Ian and our Fargo Construction crew! We're so lucky to have them!
Jaqe K.
May 12, 2024
•
From Google
I purchased a 100 year old mixed-use commercial with 11,000 sq feet. It has a stacked stone foundation that needed addressed immediately. I reached out to multiple companies for estimates but only one was an option after vetting them for such a large project.Bottom line: Only call American Waterworks for your needs ------***Ian S. & team were very professional (from the customer service rep, to the foreman & laborers) and responsive. The foreman - Franklin communicated well through the foundation repair/stabilization project over the weeks so I could let my commercial tenants know. Also, AWW materials used were of high quality, price was competitive and the company has integrity***I would not waste time calling the other "basement/foundation" companies in the state of ND. American Waterworks is the way to go!
American Waterworks's reply
Thank you so much, Jaqe! We appreciate the kind words. We are so lucky to have Ian, Franklin, and our Fargo team! We're so glad you chose us for your project!
David M.
Apr 3, 2024
•
From Google
I had American Waterworks come out to my house for a consultation about my crawlspace, I had some concern about my floors having a bounce and water in the space over prior years.James Nelson was the design specialist they sent to my home, he went through all of my concerns along with his own investigation and input about how we could move forward with fixing it. The range of products and services American Waterworks offers is outstanding and we were able to select what best would address the situation.A couple short weeks later the crew arrived and was able to begin work on the house. Kingsley, the foreman was a great crewman, along with Nagna, Emme and Aaron. Kingsley made sure to explain each step they were working on as they got through the project. They got everything completed with efficiency and the end results look fantastic. The crews were on time as scheduled each morning. All questions and concerns were answered along the way, and the crew made sure to leave my home without any mess or worry. I'd definitely suggest working with this company in the future.
American Waterworks's reply
David, thank you so much for sharing! We're so glad to hear that James, Kingsley, and our Fargo team ensured your project was completed to your satisfaction. We sure are lucky to have them! Thank you for choosing us for your project!
Heidi M.
Apr 29, 2024
•
From Google
We were very overwhelmed at the initial on set of our basement project - American Waterworks were amazing! They explained what would be done and what they needed from us to prepare for the job - showed up when they were suppose to and finished in the time that we agreed on! The crew that came out were upbeat, thoughtful ( because we were still living upstairs!) and thorough - I would highly recommend this company for your basement repairs & water proofing!Heidi MelbergTioga, North Dakota
American Waterworks's reply
Thank you, Heidi! We are happy you chose to work with us!
James H.
Apr 24, 2024
•
From Google
I had them come to level my sidewalk. It had dipped more than 4 inches and was a tripping hazard. Their professional installers were extremely fast and did a fantastic job making my sidewalk safe again leaving my yard looking better than when they found it. Would recommend five out of five stars.
American Waterworks's reply
Thank you for choosing us for your project, James!
Credentials
Background Check
Anne Webbles
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
American Waterworks proudly offers FREE, no-obligation estimates. We understand that home repairs can be costly and unexpected, which is why we've partnered with GreenSky to provide several financing options to make your home repairs more affordable.
What is your typical process for working with a new customer?
When you work with American Waterworks, our process is simple. First, you'll speak with one of our Appointment Specialists, who will set you up for your FREE, no-obligation estimate. After our in-person estimate appointment, your Design Specialist will leave you with a quote that same day. If you decided to move forward, you will work with your Design Specialist to find the right day for your project to be installed. On the day of your installation, you will receive several forms of communication confirming the day, time, and work. Once your project has been completed, you can seek further assistance from our Service Department.
What education and/or training do you have that relates to your work?
American Waterworks has 35+ years of experience in the basement waterproofing and foundation repair business. We are proudly part of Basement Systems and Supportworks. Both of these organizations offer extensive training and product knowledge.
