FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A lot of effort goes in to pricing our services. While we may not be the cheapest choice you have, we will make sure you get what you pay for. We plan our cases in a way that best utilizes your funds and we act as stewards of that budget. We are not interested in quickly burning up your budget. Our primary function is to help you find the answers you need to make informed decisions.
- What is your typical process for working with a new customer?
Our process involves a free consultation. Customers contact us and we discuss their unique situation. We gather as much information as we can to determine if our services will make a difference in the case. If after this discussion it is determined that our services may be of assistance, payment and prices are discussed and a retainer is taken. A standard retainer for a lengthy and exceptionally involved case may be as high as 5000-10,000 dollars. A smaller individual case may be as low as 500 dollars. The hours put in and costs associated with the case are then billed against that retainer.
- What education and/or training do you have that relates to your work?
I began my journey in this field in 1989, when I took a college course in Introduction to Criminal Justice while I served aboard USS Forrestal. Later, i received an Associate's Degree In Criminal Justice, and then a Bachelor's Degree in Criminal Justice Administration. I took part in a Master's Degree program in Security Management/Critical Infrastructure Protection/Counter-terrorism in 2005. I received my first private detective's license in 1997 after deciding against a career in law enforcement. I wanted the opportunity to work with people on a personal level, helping them to resolve their individual issues. I have extensive experience in surveillance, scoring in the top 7% nationally (number 36 out of approximately 480 other investigators) while working for the world's largest international investigations firm. I moved from surveillance investigator to Investigations Manager within a year and a half of employment by turning in reliably efficient and effective results and displaying investigative skills while performing the mundane task of surveillance. I have located missing family members, uncovered substantial fraudulent activity, solved theft and assault cases, and worked to uncover employee theft.