ZedTech PC Repair

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Computer issue

Computer type

Desktop or laptop

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Introduction: I've been working on my own computers since I was a kid, so I know what I'm doing. Being a single parent and a woman, I hate being over charged, so I make sure my rates are competitive and fair. I enjoy the variety of work and meeting new people. No two jobs are alike!

Overview

Hired 5 times

1 employee

11 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

2 photos

Specialties

Computer type

,

Computer issue

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Reviews

Good 4.4

8 reviews

5

75%

4

13%

3

0%

2

0%

1

12%

Margaret S.

Mar 30, 2016

Wes C.

Jan 23, 2015

Zedrael is a lifesaver; I had so many problem I went first to Geek Squad (Best Buy) they wanted to charge over $300 plus charge me additional sofftware I didnt need. Then I was advised by one of my coworkers of Zedrael services and she fixed both my computers in less than a day. Amazing services, she's dedicated and efficient in what she does. I highly recommend her service for all you IT and computer issues. Bar none the best!!! Thank Zedrel Chaska---a life saver.

ZedTech PC Repair's reply

Thanks Wes, it was a pleasure doing business with you. :)

Chet J.

Jul 14, 2015

I forgot the password for my administrator account, and Zedrael got in and reset it for me in less than a half hour! Very impressive.

ZedTech PC Repair's reply

Thank you for the compliment, Chet! I'm glad I could get you back into your account, and it was very nice meeting you :)

John s.

Aug 18, 2015

Cares about the issue at hand, fixes it promptly, and ensures it is right

Jill B.

Oct 24, 2014

·

Hired on Thumbtack

Timely. Genuine.

ZedTech PC Repair's reply

Thanks Jill. I'm glad I could get your password recovered and your laptop back in tip top shape :)

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I generally charge 23.50/hour, but every job is different and rates are negotiable.
What is your typical process for working with a new customer?
Pretty easy really. First I listen and ask questions to get an idea of the problem, set up a meeting time & fix the issue. If the issue will take more time than is available I'll take the machine home with me to work on, and keep the customer updated on my progress. Upon completion the system is tested by the customer and payment for service follows.
What education and/or training do you have that relates to your work?
I went to school for pc repair when I was 19, and I've been building, repairing and upgrading my own systems for as long as I can remember. Also, I read a lot, research a lot and keep up on the latest technology.