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Ben did a great job on our new kitchen floors! Everything was done quickly but correctly! We get several compliments a week on how nice the floors look!Apr 22, 2015
Robbie H.Apr 22, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing for installs varies on flooring type, materials needed to complete job, current flooring, and prep needed for flooring tolerance.
- What is your typical process for working with a new customer?Typically I schedule an in home estimate. This allows me to get a look at floor plan and know what materials ill need to complete the job. It also gives me a chance to get to know customers a little so that I can better understand what flooring needs and wants they have. From there we would order flooring (provided customer hasnt already bought flooring). Then we would schedule an installation date and get to work! Followed by a final clean or the floor and walkthrough with customer.
- What education and/or training do you have that relates to your work?I have 12 years of full time flooring experience. Ive been to several training seminars to learn about new flooring types, and installation methods.