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2 years in business
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Stephan is fabulous. He has helped us with numerous plumbing related work at our home. Both routine maintenance and an addition we did to our lower level. It is Very difficult to find contractors who are responsive in this area. They are ALL so busy. Stephan always returns our calls and schedules an appointment within the week for non emergent situations. We did experience one water related issue and he was at our home right away. We cannot recommend Stephan's professional knowledge, work ethic or work quality highly enough. A professional in our area that we feel very fortunate to have found.Oct 18, 2019
I had a filtration leak in my basement I contacted Gallant plumbing services in a Saturday evening and explained my issue he said text me a picture so I did and he responded i will be there in an hour i said it can wait he said it should be dealt with sooner than later i said ok he showed up replumbed the whole area for like an artist and said to myself this gentleman cares about his work, I was truly impressed with his work and pricing will definitely use againOct 18, 2019
My hot water heater died and Steve came to the rescue. He offered me 4 detailed quotes that I could understand, and explained the options, and that he was bringing it up to code. Once I chose what I wanted, he worked me into his schedule on a Sunday and did an amazing job - including hauling the old one away. I'm pretty sure he left my basement cleaner than it was when he arrived. He also brought me downstairs, showed me everything he had done and why he did it, showed me how to adjust the temperature, and explained the warranty. A few days later he followed up with a text message to make sure everything was working the way I wanted it to work. This is the kind of customer service I wish every business would adopt. As a single woman living alone - it's not always easy to find someone you can trust to give you a fair price AND feel comfortable inviting into your home. Steve is a great guy, total gentleman, and was super sweet with my old lady dog. Five stars for sure!Oct 21, 2019
License Type: Plumber – Master (NH)
- What should the customer know about your pricing (e.g., discounts, fees)?We will provide you with as many options as we can pending your situation, and you choose which option you want. We will give you our professional recommendation, and answer any question you may have on the options given. Our pricing is an upfront flat rate for each option given, this protects you from any hidden surprises or not having Material on hand, and havig to go to a supply house, the price given for that option to be completed is the PRICE.
- What is your typical process for working with a new customer?We will communicate as much as possible, either by phone, emails, texting, whichever is more convenient, and we can set up a time to come out and visit the property, and look over the scope of the work that needs to be done. We will then provide you with as many options as we can to solve your issue at hand. You choose the option you want! If the materials are available we will provide the service right then and there for you.
- What education and/or training do you have that relates to your work?We are fully licensed professionals in NH and MA for both Plumbing and Gas services. We are on top of our continuing education classes to uphold our licensing by the state.