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Introduction: Prompt, affordable, professional service,quality oriented, cost conscious, friendly,

Current Top Pro

Hired 139 times

Serves Hooksett, NH

Background checked

2 employees

3 years in business

Payment methods

Cash, Check, Credit card

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

All year

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Photos and Videos

9 photos


Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

121 reviews


Read reviews that mention:

Krista L.

Sink or Faucet Installation or Replacement

Ben was a great to work with. Had him replace an old crusted faucet (my sink looks brand new!) and replace some corroded basement pipes and valves. He’s very informative and knows what he’s doing - it’s great to have a go to person for multiple household updates/fixes. I Will be using him for future work.
Apr 17, 2021
George A.

Garbage Disposal Installation

Ben tackled my garbage disposal “upgrade”. Removed an existing unit, installed a new one I had purchased. Came earlier than requested. Supplied supplemental parts. A pleasure to have his help!
Apr 4, 2021
Emmanuel A.

Appliance Installation

Ben did an awesome work replacing my microwave. He is a true professional and I will highly recommend him for any other home projects. Thanks!
Mar 21, 2021
Allien F.

Garbage Disposal Installation

Great job installing new disposal. Fast, clean and professionally installed. Will definitely call Ben again if anything. Thank you!
Feb 8, 2021
Joan D.

Toilet Installation or Replacement

Ben was also punctual as well as capable and professional. I had a very nasty job of replacing punky floor under the toilet before we could do a reinstall of toilet, and I have a 120 year old house. So it took some creativity, but Ben did a great job, and I am much relieved and feel secure in having the job done right. He also is very calm, amiable, and explains things clearly, which I also appreciate.
BTS LLC's reply
Joan, thanks for great review, it was a pleasure meeting you, and once again thank you for your business. Ben
Jan 24, 2021
Background Check

Benjamin Velez


  • What should the customer know about your pricing (e.g., discounts, fees)?

    upfront, fair, budget friendly, I either estimate and provide flat fee, a price range or by the hour.

  • What is your typical process for working with a new customer?

    contact for more information and availability, discuss price or schedule an estimate, agree on a date and time and complete work on date scheduled.

  • What education and/or training do you have that relates to your work?

    over 20 yrs on construction, transportation, repair industry

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