Surge Technology Partners
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Service
It’s free with no obligation to hire
Overview
Hired 6 times
Background checked
3 employees
1 year in business
Payment methods
Cash, Check, Credit card
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
2 photos
Reviews
11 reviews
Read reviews that mention:
- Tanya D.
Network Support Services
I had the best experience here. I reached out for a busted screen. He gave me all my options and never forced me to make a decision on what I should do. He allowed me to take my time to figure out what I wanted to do. Either fix the screen or purchase a new computer. I have decided to purchase a new computer. But for all my future new computer needs I will be contacting him. Thank you surge for being reliable, understanding, knowledgeable and professional. I highly recommend
Feb 21, 2021VerifiedSurge Technology Partners's replyThank you Tanya for your time. You've made an excellent decision, We at Surge Technology Partners never force our customers into anything. We strive to provide an honest set of options and want to do what's best for you when it comes to technology. We hope you enjoy your new PC.
- Ian H.
Network Support Services
We needed help with our internet being faster and also reaching all of our house, it was spotty in some locations. Surge Technology asked all the right questions to determine what our problems were, purchased the right equipment and arrived on time to install it all. We had a great experience and would recommend them to anyone. Thanks!
Jan 27, 2021VerifiedSurge Technology Partners's replyThank you Ian. It was a pleasure working with you to upgrade your equipment and to ensure that you not only save some money but are also able to make the most out of your Wi-Fi. It is extremely satisfying when you see your dead spot signals go from 5 Mbps to 170 Mbps.
- Henry D.
Network Support Services
Provided an accurate estimate, and did exactly what they promised to do - responsive to questions - overall a great, professional experience -
Jan 13, 2021VerifiedSurge Technology Partners's replyThank You Henry. We're glad we were able to re-configure your wireless network and add additional hardware to your existing setup to ensure you got the best coverage everywhere.
- Maureen H.
Network Support Services
I'm so grateful I found this company!! Been in contact with Sagar from the beginning; inquiring about WiFi issues. He explained everything thoroughly, and broke down the job description and how it would help. At the mobile appointment Sagar & Andy were professional and Covid safe...Once again very thorough and explained the equipment, as well as aftercare. Made sure all equipment was working at an acceptable coverage. Highly Recommend and will contact in the future
Dec 11, 2020VerifiedSurge Technology Partners's replyThank you Maureen. It was a pleasure meeting you today and assisting you with your new Mesh set-up. We look forward to working with you in the future.
- Robert R.
Network Support Services
I would pick all five. These guys are great and know what they are doing.
Feb 15, 2021VerifiedSurge Technology Partners's replyThank you Robert. We are glad we were able to get your wi-fi up and running again and getting it connected to all the smart devices you have running inside your home.
Credentials
Sagar Patel
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?We provide a no cost consultation over the phone. Overall pricing depends on the nature of the issue and the work it would take to resolve it. When it comes to repairs we use the simple analogy of having a car. The price to fix a Ford is different than the price to fix a Ferrari. Similarly, not all computers are the same and neither are their issues.
- What is your typical process for working with a new customer?When working with customer we do our best to understand the true nature of the problem/issue they are experiencing with their computers. Most of this can be done over the phone or via email. We only provide a formal quote if a customer chooses to move forward with the request to repair.
- How did you get started doing this type of work?Helping people get most out of their technology has always been a passion of our team. Together the team has over 20+ years hands on experience working on computers and technology.