FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe getting a new roof should be straightforward and affordable. We provide free estimates with clear, upfront pricing so you know exactly what you’re paying for before any work begins. We also offer flexible financing options, including $0 down, 0% financing for qualified homeowners, and payment options as low as $99/month. Our goal isn’t to be the cheapest roofer — it’s to give you a high-quality roof, installed correctly, at a fair price with no surprises.
- What is your typical process for working with a new customer?
We keep the entire process simple. First, we schedule a free roof inspection and estimate. We inspect the roof, explain what we find, answer your questions, and give you clear options without pressuring you into making a decision. If you choose LionShield, we handle the details from material ordering through installation and cleanup. Most of our roof replacements are completed in just one day. Before we leave, we perform a final inspection and cleanup to make sure your property looks the way it did when we arrived — except with a brand-new roof.
- What education and/or training do you have that relates to your work?
LionShield Roofing is GAF Certified, Less than 1% of roofing contractors have the certification we have obtained, meaning our company has completed manufacturer training and meets GAF’s requirements for professional roofing contractors. Our team is trained in proper roofing installation, ventilation, flashing, waterproofing, and complete roofing-system installation. We don’t believe in cutting corners — the details you can’t see are just as important as the shingles you can. We continually stay up to date on roofing products, installation methods, and manufacturer requirements so our customers get a roof that’s built to last.