

Gary's Chimney Services LLC
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Service
It’s free with no obligation to hire
Overview
Hired 47 times
Background checked
5 employees
12 years in business
Payment methods
Cash, Check, Credit card, Paypal, Square cash app
Social media
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Featured Projects
0 Clearance Fireplace Install
Approx. $20000
Photos and Videos
12 photos
Reviews
30 reviews
Read reviews that mention:
- Kent K.
Fireplace and Chimney Cleaning or Repair
I absolutely recommend them to everyone friends and family alike. They were very professional they contacted me several times before they came out to my house. They went out of their way to make changes to their schedule so I didn't miss a Dr Appointment I had. I received a phone call from them the morning of my chimney service so I didn't have to wait around all day wondering what time they were going to show up. They were punctual and didn't dilly dally around once they got to my house. Not only did they jump right to work, I learned a lot about my chimney and oil furnace systems which is great for me I always love to learn new things about my home. They were happy to take time out of their busy schedule to answer all my crazy questions, which I feel speaks volumes about the type of person they truly are. I will be hiring them again down the road that's for sure. 5 star all the way.
Sep 23, 2020Verified - Kim G.
Fireplace and Chimney Cleaning or Repair
We thought we had many issues with our chimney as we had just recently purchased the house. Gary was thorough in his assessment of the chimney and said that it didn’t need to be cleaned ($ saved) and he was able to successfully seal the flashing to keep the water out. Very reasonable price for his services and we hope to have him back to do an insert for us.
Nov 25, 2019VerifiedGary's Chimney Services LLC's replyThank you for your review and we loved having you as a customer and look forward to many more years of service with you. God Bless
- James M.
Fireplace and Chimney Cleaning or Repair
Representing a condo association, we need them to install 10 chimney caps. They were the best price, best response time, best communication, great scheduling and preforming the work.
Nov 9, 2019VerifiedGary's Chimney Services LLC's replyThank you so much, We always strive to make it so our prices are affordable for our customers. And always strive to have the best customer service for all our customers. We loved having you as a customer and if you should ever need anything again don't hesitate to call us God bless. We look forward to many more years of services with you.
- James S.
Fireplace and Chimney Cleaning or Repair
Gary just finished the job so I wanted to make sure I provided a fresh review. Gary was more than punctual as he was even 30 mins early. He was extremely honest about the work that needed to be done. He actually saved us between $800-1300 from what multiple other larger chimney places attempted to sell/charge us. Not only was he honest, he was also willing to educate us the proper installation methods, local code, cleaning regimen, etc. I would hire Gary again in a heartbeat... and so should you.
Oct 13, 2017Verified - Melissa b.
Fireplace and Chimney Cleaning or Repair
Gary did a great job sealing our chimney, and both he and Melody were great about keeping the lines of communication open since we had to reschedule a few times due to bad weather. Would definitely hire them again.
Jul 18, 2017Verified
Credentials
Melody Norris
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Every chimney is a separate entity unto itself and is therefore as unique as its owner. This can therefore affect pricing by causing it to go up or down. This would mean that your price could be more or less then the guy down the street from you. Another thing that dictates price is the size and type of appliance being hooked into a chimney. For example, an 8" pipe will cost more then a 6". We try to be as accurate as we can on our pricing but occasionally, hidden damages are found hidden within the chimney or walls of the home. This of course is more common in old homes where codes never existed during the construction of the home. If these do occur then the price would of course increase as we would have to include extra labor and materials to bring everything to current codes. We are never willing to sacrifice safety for cost so we would show you detailed photos of the hidden damage and explain why we are having to add to the bottom line of the budget.
- What is your typical process for working with a new customer?This truly depends on the customer and the job. For a sweep and/or inspection it is as simple as getting them on the schedule and doing the job. With estimates we need to make one or more trips to the home to get all our measurements and design ideas in place. With redesigning a fireplace we typically get our measurements and get to know our customer's tastes by presenting them with a random montage of sample pictures. What they become excited about helps us to start in the right direction for the final design process which may take multiple visits to the home by our on staff designer, Melody Norris, and/or our crew members.
- What education and/or training do you have that relates to your work?I'm one of the owners, Melody Norris, and I have a degree in Residential Design and a degree in Business Administration. I have also completed many courses in real estate and HIPPA compliancy. I am in charge of the office as well as designing new fireplaces for my customer's homes. Gary Norris, our second owner, started his career in the stove industry working for Abundant Life at the Rainbow Mall in Portland Maine back in the 1970s. The rest of his life, well over 40 years, has been dedicated to the stove and chimney industry. The remainder of our team are subcontractors who have expertise in construction backgrounds as well as masonry and have been extensively trained by Gary and myself.