What should the customer know about your pricing (e.g., discounts, fees)?
For private or business classes that are held on location I charge a flat rate to provide a course that includes the first 4 participants. There is acharge for each additional participant after the first 4 up to a max of 12. Course charge includes books and supplies.
For open enrollment classes the cost per person is based on supplies need, length of the course and the rental fees to use the location.
What education and/or training do you have that relates to your work?
I attend Training Center Forums, webinars and am a member of several instructor forums to keep on top of research and techniques in CPR and First Aid.
How did you get started doing this type of work?
How did Coastal CPR and First Aid happen? It began as a small idea to earn a part-time income after leaving work full-time to take care of my growing family. I had a previous part-time career as a call Firefighter/EMT-Intermediate and had been a NH State EMS Practical Exam Evaluator. I am currently a mom of 4, a CPR and First Aid Instructor for over 10 years and an ASHI Training Center. I volunteer with my children and in my community and I enjoy teaching as a way to continue to give back to my community by teaching the skills needed to make a difference.
What types of customers have you worked with?
Provide CPR and First Aid instruction.
What advice would you give a customer looking to hire a provider in your area of work?
When looking for a class look for an instructor who promises to do the entire class. There are those out there who offer an inexpensive quick class - but make sure you're actually learning the skills. Otherwise you're just paying someone to entertain you for an hour and you've essential bought - not earned - the certification. Can you apply the skills you learned in an emergency later?
What questions should customers think through before talking to professionals about their project?
I'm a former FF/EMT-I and State of NH EMS Practical Exam Evaluator. I'm now a mom of 4 running a small business teaching others how they can help during the first few minutes of an emergency. Each one of us has the ability to make a difference and save a life.