Sgt Smith's Drain Cleaning

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Zip code

Drain problem

Repair urgency

Number of issue drains

About

Sgt. Smith's Drain Cleaning is dedicated to plumbing solutions that provides customers with peace of mind, education, and reliability. We are veteran owned and operated. Let a service member serve you again.

Overview

Hired 173 times

Background checked

3 employees

5 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, Square cash app, and Venmo.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

2021

2020

Credentials

Ask about licensing

This pro hasn’t verified a license with us yet.

Background checked

Passed by Micah Smith on Apr 15, 2020.

Services offered

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

42 photos

Projects and media

42 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

132 reviews

5

96%

4

1%

3

1%

2

1%

1

1%

Read reviews that mention:

Sean C.

Sep 22, 2024

•

Hired on Thumbtack

Mr. O’Brien was very nice and professional. He got the work done and kept me updated with the progress. We are very satisfied with the results! We will definitely work with him and Sgt Smith’s Drain Cleaning again!

Details: Replace an existing toilet • 2 toilets

Toilet Installation or Replacement

Victoria L.

Feb 13, 2022

•

Hired on Thumbtack

Sgt Smiths Drain Cleaning came out to repair a plumbing leak done by another plumber!! He was able to repair the leak and finish the work the other plumber did not do. We were thrilled with the results and will not hesitate to call Them again!!!

Details: Less than a few hours • Leaking or burst pipes or appliances • Flooding • Bathroom • Shower or bathtub • Condo/Apartment

Emergency Plumbing

Daniel C.

Mar 20, 2024

•

Hired on Thumbtack

I had a drain that was not working properly and was so lucky to find these guys! They were so responsive they made time the next day and they fixed the problem. All for a great price and will go to them for every plumbing issue I have in the future

Details: No, repair is not urgent • Multiple drains have issues • Slow draining • Leaking (problem area unknown) • House

Plumbing Drain Repair

Brian W.

Oct 4, 2024

•

Hired on Thumbtack

Mark was great. He made sure that our toilet was secure to the floor after install. When it wasn't he removed and started over to make it right. He had a great attitude and I would hire him again in a heartbeat. Great guy.

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair

Welcome D.

Feb 20, 2024

•

Hired on Thumbtack

Andrew did outstanding work repairing 2 leaks under our sinks. You can tell he takes a lot of pride in his work, and his customer service was excellent -- he took the time to explain exactly what was wrong and what he did to repair it. And as a huge plus, he showed up exactly on time, when he said he would, which isn't always the norm these days! We will be hiring Sgt. Smith's again.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Military, senior, teachers, civil workers I have many discounts.
What is your typical process for working with a new customer?
I ask a a bunch of questions before I arrive to give an idea of what will be needed then I provide a general estimate over the phone. When I arrive on the job I greet myself and ask to see the problem. After I check everything out I give the customer my plan. I keep the customers informed of my process and let them know if anything changes. I want to provide peace of mind and a fix. That only happens with communication
How did you get started doing this type of work?
When I started working towards being a pastor I needed a second job and one of the best plumbers in Hilton Head hired me as an apprentice. I moved to Maine three years ago and worked doing drain cleaning. This year I launched my business.