FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should be aware of several aspects of my pricing structure:Base Rates: I have standard base rates for my photography services, which may vary depending on the type of project, duration, and scope of work involved.Packages and Customization: I offer various packages tailored to different needs and budgets. These packages may include different levels of service, such as the number of hours of coverage, the quantity of edited photos, and additional add-ons or enhancements.Discounts: I may offer discounts for certain circumstances, such as referrals, bulk bookings, or off-peak seasons. Customers should inquire about any available discounts or promotions at the time of booking.Fees: Customers should be aware of any additional fees that may apply to their project, such as travel expenses, equipment rentals, or rush delivery fees. These fees will be clearly outlined in the contract or proposal.Custom Quotes: For projects with unique requirements or special requests, I am happy to provide custom quotes based on the specific needs of the customer. This allows for flexibility and ensures that customers receive accurate pricing for their individual projects.Payment Terms: Customers should understand the payment terms and schedule, including the deposit amount, payment deadlines, and accepted payment methods. Clear communication about payment expectations helps avoid misunderstandings and ensures a smooth transaction process.Overall, transparency and clarity are key when it comes to pricing. I strive to provide upfront and honest pricing information, so customers know exactly what to expect and can make informed decisions about their photography services.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves several key steps to ensure a smooth and successful collaboration:Initial Consultation: I begin by scheduling an initial consultation with the customer, either in person or virtually, to discuss their needs, vision, and expectations for the project. During this meeting, I take the time to listen carefully to their ideas, preferences, and any specific requirements they may have.Proposal and Agreement: Based on the information gathered during the consultation, I prepare a detailed proposal outlining the scope of work, pricing, deliverables, and timeline for the project. Once the customer reviews and approves the proposal, we formalize our agreement through a written contract to ensure mutual understanding and clarity.Planning and Preparation: With the agreement in place, I work closely with the customer to plan and prepare for the shoot. This may involve scouting locations, coordinating schedules, arranging equipment rentals, and discussing any additional logistics or special requests.Execution: On the day of the shoot, I arrive fully prepared and ready to capture the desired images according to the agreed-upon plan. I strive to create a comfortable and relaxed atmosphere during the shoot, ensuring that the customer feels at ease and confident in front of the camera.Post-Processing and Delivery: After the shoot, I carefully review and edit the images to ensure they meet the highest standards of quality and professionalism. Once the editing process is complete, I deliver the final images to the customer in the agreed-upon format and within the specified timeline.Follow-Up: I follow up with the customer after the project is completed to ensure their satisfaction and address any feedback or concerns they may have. I value open communication and strive to build long-term relationships with my customers based on trust, reliability, and exceptional service.Overall, my goal is to provide each customer with a personalized and enjoyable photography experience from start to finish, ensuring that their vision is brought to life and their expectations are exceeded.
- What education and/or training do you have that relates to your work?
As a photographer without formal school experience, my education and training have been primarily self-directed and experiential. I have dedicated myself to learning through hands-on practice, experimentation, and continuous self-study. I have extensively researched photography techniques, composition principles, and editing software through online resources, tutorials, and books. Additionally, I have actively sought mentorship and guidance from established photographers in the field, learning from their expertise and feedback. Through years of practical experience, I have honed my skills, developed my unique style, and gained a deep understanding of the art and craft of photography. My commitment to continuous learning and improvement drives me to stay updated on industry trends and refine my techniques to deliver exceptional results for my clients. Having obtained my Part 107 certification for drones, I’ve undergone specialized training and education in aviation regulations, safety procedures, and aerial photography techniques. This certification demonstrates my commitment to operating drones safely and legally, ensuring that I adhere to airspace regulations and prioritize the safety of people and property during aerial photography sessions. My Part 107 certification also allows me to offer unique perspectives and creative aerial shots to my clients, adding value to my photography services. With this certification, I’m equipped to capture stunning aerial footage and imagery that enhances the overall quality of my work and provides clients with a comprehensive photography experience.