FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every quote is custom — based on your home’s size, condition, and how often you’d like us to come. Recurring clients get better rates than one-time cleans, and the more frequently we visit, the more you save. First-time appointments (and any home we haven’t cleaned in over a month) start with a deep clean to bring everything up to our standard — after that, we simply maintain it. No hidden fees, no surprises on the invoice.
- What is your typical process for working with a new customer?
You reach out and we respond quickly with a clear, custom quote — no pressure, no surprises. Once you’re ready, we confirm the details and help you prepare for your first visit. Our team arrives on time, completes a full quality check before we leave, and we follow up afterward to make sure you’re happy. From there, we make it easy to keep your home cared for on an ongoing basis.
- What education and/or training do you have that relates to your work?
Every member of our team is trained and background-checked before stepping into a client’s home. We follow detailed checklists for every service so nothing gets missed, and every clean ends with a quality inspection before we leave. Consistency isn’t left to chance — it’s built into our process.