Swim Time Pools
About this pro
Hunana C.Jul 27, 2018Verified
Lew Terrell assessed my pool leak and did the necessary repairs a few days later. He replaced the underground lines from my filter to the pool returns. All is working well and I am a very happy customer. He was very courteous and left the area neat and clean. I will be using him again for some concrete work in my pool area.Jun 7, 2018Verified
Lew came out assessed problem and replaced line to step jets. Quick resolution was needed as in middle of deck project.Aug 7, 2017Verified
Swim Time Pools removed my 21ft round above ground pool and wood deck. Hard workers/completed job in the time frame quoted. Highly recommend.Jul 11, 2017
Lew is awesome! I tried working with two other pool companies (not through Thumbtack) for literally months and neither one was responsive, failing to return multiple phone calls. Lew was very responsive and professional. He was at my house to give an estimate the next day and 24 hours after that, the job was done! He went beyond expectations and completed a couple of minor repairs while he was here. I have my pool back for the first time in 2 years. Thank you!Jun 15, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We have standard rates for different services we provide.
- What is your typical process for working with a new customer?When we go out to a customer for the first time we want them to be present. We look at their pool first. Look for any problems. We want to find out from them what their needs are and how we can resolve the issue, with the best service.
- What education and/or training do you have that relates to your work?We have 40 plus years in the pool industry. Education and training is an on going yearly process.