Current Top Pro
Hired 24 times
19 years in business
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Cleaning and Maintenance,
Hunana C.Jul 27, 2018Verified
This guy is the worst. Don't return phone calls. Never showed up.May 13, 2016VerifiedSwim Time Pools's reply
We always strive to make our customers happy. Appointments were made and confirmed and on our arrival no one home. Calls were placed to customer and no answer. There is little more we can do.
Lew Terrell assessed my pool leak and did the necessary repairs a few days later. He replaced the underground lines from my filter to the pool returns. All is working well and I am a very happy customer. He was very courteous and left the area neat and clean. I will be using him again for some concrete work in my pool area.Jun 7, 2018Verified
Lew came out assessed problem and replaced line to step jets. Quick resolution was needed as in middle of deck project.Aug 7, 2017Verified
Swim Time Pools removed my 21ft round above ground pool and wood deck. Hard workers/completed job in the time frame quoted. Highly recommend.Jul 11, 2017
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We have standard rates for different services we provide.
- What is your typical process for working with a new customer?When we go out to a customer for the first time we want them to be present. We look at their pool first. Look for any problems. We want to find out from them what their needs are and how we can resolve the issue, with the best service.
- What education and/or training do you have that relates to your work?We have 40 plus years in the pool industry. Education and training is an on going yearly process.