FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Nothing is complicated about my pricing, I charge a flat $25 an hour for all my work. If things seem to be taking too long I usually cap how many hours I charge for so the price is not unreasonable. Like I have said before, I run this business on the side. I work a full time job, this is just my play money.
- How did you get started doing this type of work?
Working with computers came naturally to me. I feel at home behind a keyboard. I helped a few people with their computer problems and more than one person told me I should go into business doing repairs so I gave it a shot.
- What types of customers have you worked with?
The problem I run into on a regular basis with computers is virus / malware. People see the big blinking banner that says "Free!" and click on it. A whole slew of problems come from that.