Tier4Techs, LLC

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Introduction: For 35+ years we been providing consulting, diagnostics, repairs, and group training on Technical & ElectroMechanical systems nationwide. we performed onsite installation and configuration; maintain software and hardware peripherals for endusers. Install, repair & maintain broadband equipment for xDSL, Cable & FIOS providers. Contracted by various businesses, including hospitals, pharmacies, doctor’s offices & government agencies. We charge $120+ (depending on your unit) to diagnose & possibly repair your issues if you do not have an error code. Parts & software are extra.

Overview

Hired 137 times

Background checked

251 employees

29 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

11 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.4

57 reviews

5

70%

4

14%

3

9%

2

2%

1

5%

Read reviews that mention:

Seth B.

May 22, 2017

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Hired on Thumbtack

Joseph was thorough and quick with our printer repair. He kept working and cleaning and replacing until the printer booted up again. I thought it would never get passed the "screen of death" but he coaxed it back to life. I highly recommend PrinterRepair.NYC

Printer Repair

Elizabeth S.

May 6, 2016

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Hired on Thumbtack

Mr. Marone is very professional. He was able to diagnose and repair our large printer very quickly. I would definitely hire him again.

Printer Repair

Claire T.

Dec 18, 2014

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Hired on Thumbtack

Joe traveled from New Jersey to Manhattan just to see and diagnose the paper jamming problem in my Epson Artisan inkjet printer. And he fixed it! A very nice person too.

Tier4Techs, LLC's reply

It's great to work with wonderful clients like Claire.

Printer Repair

James W.

Mar 28, 2017

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Hired on Thumbtack

Joe was good and patience. He troubleshooted, trial and error, and discovered for me the issue. I order the replacement part and solved the printer problem. Excellent work.

Printer Repair

Judith M.

May 16, 2016

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Hired on Thumbtack

Printer was not "speaking" to all three of my Apple products. Joe spent HOURS with good humor and determination. YES ... everything was working perfectly when he left. I certainly can recommend Joe ...

Technology Support Service

Credentials

Background Check

Joseph Marone

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
If you RECORD yourself saying The Pledge of Allegiance & send it to me you get $20 off labor cost.
What is your typical process for working with a new customer?
First off GOOGLE the make & model if it is worth $300 or less & not a simple paper jam do electronic recycling it's not worth repair. Next when was maintenance done on your printer? It may need a cleaning & maintenance kit. If you have the model number & error codes or pictures TEXT them we can possibly skip a diagnostics fee. IF you don't we would have to diagnose the issue with it.
What education and/or training do you have that relates to your work?
I have over 30 years of IT experience. I started PrinterRepair.NYC as a National IT service provider.