Garon T Plumbing, Heating, A/C & Electrical

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Introduction

We've been in business for 28 years serving Ocean and Monmouth counties. We're passionate about providing the community with quality workmanship at a fair price. We are drain, sewer, water heater, boiler and general plumbing specialists and always stand behind our work. We always offer discounts for seniors and military service. Be sure to also check out the coupons page on our website. For a limited time, we're waiving our $90 assessment fee for our first time Thumbtack customers!

Overview

Hired 65 times

Background checked

17 employees

32 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.6

51 reviews

5

88%

4

2%

3

2%

2

2%

1

6%

Read reviews that mention:

Derek H.

Mar 12, 2024

·

Hired on Thumbtack

The technician, Justin, did a great job and we will be happy to call them again for any plumbing, gas or HVAC issue we may have

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Rosemary B.

Jul 31, 2022

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Hired on Thumbtack

I was happy with the job that Justin did replacing my 2 toilets. He was punctual, personable, put drop cloths down to keep carpet and tile floors clean, and worked with me on pricing. The toilets are working well. I would hire Garon T Plumbing again.

Details: Replacement; there is an existing toilet (which needs to be replaced). • 2 toilets

Toilet Installation or Replacement

Cherron R.

Apr 20, 2022

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Hired on Thumbtack

The workers were professional and they informed me every step. Their explanation was on my level and easy to comprehend. They also cleaned up at the end of the project.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other plumbing system issue • House

Garon T Plumbing, Heating, A/C & Electrical's reply

Thank you so much for the 5-star rating and thoughtful review, Cherron. We are very proud of the service our team provides and will be sure to pass your kind words on to Mike M & Tim. Thanks again!

Plumbing Pipe Repair

Stephanie R.

Jun 29, 2024

·

Hired on Thumbtack

Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward.

Details: No, I do not need to replace a sink • Undermounted sink • 1 sink • 1 faucet • House

Sink or Faucet Installation or Replacement

P T.

May 16, 2024

·

Hired on Thumbtack

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair

Credentials

Background Check

Richard Jordan

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge $95 for an assessment fee. This charge is for our experienced technician to come to your home in a stocked truck, assess the work that is required and provide an estimate for the work. If you choose to proceed with any of the options that our technician provides, the assessment fee is credited towards that work. We offer discounts and special offers frequently, and we have an annual member Plumbing Protection Plan that provides many great benefits for our customers, including no assessment fees.
What types of customers have you worked with?
Although our main focus is with residential services, we also provide plumbing services to many businesses and retail establishments. We also provide state-wide testing and certification of backflow prevention devices to businesses large and small, state government departments, and homeowners.