FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality of our work and the time, detail, and materials that go into every project. We provide transparent quotes with no hidden fees, so you’ll always know exactly what to expect. ***We require a 50% deposit in order to secure the date, that has to be paid at the time of booking. The remainder balance is due 7 days before the event.
- What is your typical process for working with a new customer?
1. Consultation: We start with a quick consultation to understand your event theme, style, vision and budget. 2. Design Proposal: You’ll receive a visual or written proposal with ideas tailored to your event. 3. Approval & Booking: Once the design is approved, we secure your date with a deposit. 4. Event Day: We handle setup, styling, and breakdown — making sure every detail is picture-perfect and stress-free for you!
- What education and/or training do you have that relates to your work?
We have hands-on training and experience in event design and décor styling, specializing in creating cohesive themes, color palettes, and custom setups. Over the years, we’ve completed professional workshops in balloon design, floral arrangements, and event coordination to ensure every detail comes together beautifully.