FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know our upfront base pricing, available discounts, any extra fees, customization costs, billing terms, taxes, cancellation policies, potential price changes, and how to contact us for pricing queries. Transparency is our priority.
- What is your typical process for working with a new customer?
Our typical process with a new customer involves: 1)Initial contact and needs assessment. 2)Proposal and agreement negotiation. 3)Contract and project kick-off. 4)Project execution and quality assurance. 5)Final review, billing, and payment. 6)Post-project support and feedback.
- What types of customers have you worked with?
We have experience with the entire spectrum of customers and end-users. Whether it is a residential or commercial tenant, a first time home buyer, a restaurant operator, a homeowner, a property management firm, a home builder, a single property landlord or a do-it-yourself renovator; we are comfortable working for and alongside all of the above and more.