FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a quote on the spot during our first visit. This is a custom site assessment at no cost to the customer. Every home is different. We assess your specific layout, entryways, and stairs before recommending equipment, so you get a solution sized and configured correctly the first time. Financing available. Discounts available for first responders and the VA.
- What is your typical process for working with a new customer?
We conduct a discovery conversation to understand the client's objectives and outline the end user's needs. This is followed by a custom site assessment at the end of which we provide a quote. We require a 50% deposit to commence work.
- What education and/or training do you have that relates to your work?
We are CAPS certified, fully insured and licensed for the work we take on. We individually train with manufacturers with all of our products so we can be the experts you need.