FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ALC Chimney Service, we offer transparent pricing with no hidden fees. We provide competitive rates for all chimney and fireplace services, including discounts for annual maintenance packages and multiple service bookings. Contact us for a detailed, tailored quote.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your needs, followed by an on-site inspection to assess your chimney or fireplace. We then provide a clear estimate, schedule the service at your convenience, and complete the work with professional care, followed by advice on ongoing maintenance.
- What education and/or training do you have that relates to your work?
Our technicians at ALC Chimney Service are highly trained and certified in chimney and fireplace maintenance, with ongoing education to stay updated on safety standards and techniques. We bring years of hands-on experience to every project.