FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates and transparent pricing with no hidden fees. Pricing depends on the size of the project, flooring type, subfloor condition, and any additional services such as demolition, floor prep, trim installation, or furniture moving. We strive to provide competitive pricing while maintaining high-quality workmanship and customer service.
- What is your typical process for working with a new customer?
We start with a phone consultation to discuss your project and schedule a free estimate. During the estimate, we measure the space, discuss flooring options, and answer any questions. We then provide a detailed quote. Once approved, we schedule the installation, complete the project efficiently, and conduct a final walkthrough to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience installing luxury vinyl plank (LVP), laminate, hardwood, and engineered flooring in residential and commercial settings. We stay current with manufacturer installation guidelines and industry best practices to ensure every project is completed correctly and professionally.