Silver Bay Translations LLC
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Very pleased with the outcome. I needed an e-mail translate and Silver Bay was excellent. I will use them for other services.Jun 22, 2020Verified
The service is excellent. Any questions are answered instantly. In my case, I needed to make documents urgently. I was given a deadline, but I did not see this letter. When I realized that these terms did not suit me, the Silver Bay made an urgent translation without additional payment. I also made a mistake, which, again, at no additional cost, the translators corrected. They are definitely the best, considering the pricing policy tooJun 5, 2020Verified
Silver Bay Translations LLC provides an excellent work quality with a high sense of professionalism. The value of the service provided goes above and beyond my expectations with a swift responsiveness and record delivery time. Highly recommended for your French/English/French translation needs. Johnson, New York, N.YMay 25, 2020Verified
Needed a French Birth Certificate to be translated into English and they did well on translating it. There were a couple typos but I pointed them out and they corrected them for me and provided me with the final revised translation! On top of that, I needed this within 12 hours and they actually got it to me within 6 hours! I’d definitely recommend using them!Apr 27, 2020Verified
They didn't use normal language in the translation. It's like they use google translate for the document.Nov 11, 2019VerifiedSilver Bay Translations LLC's reply
Review from client is not fair since we were asked to perform a big translation of a few thousand words with only a few hours to spare. After the translation was submitted the client never said thanks or communicated back with us to explain the edits that he wanted to have done to the translation. We do not use Google translate and all of our translations are performed by human translators with at least 3 years of experience. Notice: It is always important for clients to reach out if they have any issues and our company always resolves them if asked.
- What should the customer know about your pricing (e.g., discounts, fees)?Our standard rates for certified translations start at $19 per page and for non certified translations they start at $15 page. Concrete quotes are not provided until the potential project has been reviewed. Return customers are always eligible for discount pricing.
- What is your typical process for working with a new customer?We first identify the customer's needs and review any materials they have. Once the service is agreed upon, we complete the project and our standard deadline times more most small projects 24-48 hours and for larger projects 72 hours or more.
- What education and/or training do you have that relates to your work?We have over 15 years of experience providing translation, interpreting, and foreign language instruction worldwide.