FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing — no hidden fees. You’ll get a quote before any work starts. We also provide discounts for seniors, military, and repeat customers. Emergency or late-night service may include a small service fee, but we always explain everything first.
- What is your typical process for working with a new customer?
1. Customer contacts us with the issue 2. We give an estimated price over phone/text 3. Technician arrives 4. Job is completed on-site 5. Customer inspects work and pays Fast, simple, professional.
- What education and/or training do you have that relates to your work?
Our technicians are professionally trained in residential, commercial, and automotive locksmith services. This includes lock installation and repair, rekeying, emergency lockouts, key duplication, smart locks, and car key programming. We use modern tools and follow industry best practices to ensure safe, damage-free service. Ongoing hands-on experience in the field allows us to handle all the jobs with confidence.