FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack clients use Promo Code TT0350 for 20% off ($100 minimum) of carpet or upholstery cleaning. A $12 service charge does apply.
- What is your typical process for working with a new customer?
Before we perform any work, we will inspect all areas to be cleaned with the customer. We want to make sure the quote was correct. We also want to make sure the customer understands the process and knows exactly what to expect before we perform any service. At this time we may make recommendations and we will provide you with a menu of other services that we provide. We will never recommend something you don't need and you will never experience a "hard sell".
- What education and/or training do you have that relates to your work?
January of 2018 I trained with the Oxi Fresh Director of Cleaning Systems in Denver, Co. Other training and certification through Oxi Fresh University online.