Pro Water Heaters NJ

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Introduction

Our focus is on quality and ensuring our customers are satisfied all of the time. We specialize in water heater installation and ensure all customers are happy when the job is completed.

Overview

Hired 63 times

1 similar job done near you

Background checked

6 employees

36 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Featured Projects

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.2

23 reviews

5

70%

4

9%

3

4%

2

4%

1

13%

Read reviews that mention:

Satya P.

3 weeks ago

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Hired on Thumbtack

Quick. Accurate. Wholesome service. Highly recommend to any of your heater needs

Details: Repair • Leaks • Electric tank • Basement • Townhouse

Water Heater Repair or Maintenance

Tanya T.

May 16, 2024

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Hired on Thumbtack

Great service. Steve was responsive and professional. The price was also fair for the job completed. I would definitely recommend this company to friends and family.

Details: Repair • No hot water • Gas tank • Basement • House

Water Heater Repair or Maintenance

John B.

May 22, 2024

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Hired on Thumbtack

The owner was very professional, and gave me a good price

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement

Rahul S.

May 25, 2022

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Hired on Thumbtack

Great service. Stephen contacted me as soon as I posted my water heater issue in thumbtack. He gave all details and made sure his team reach my place at scheduled team and replace my water heater. It was awesome service end to end.

Details: Repair • Leaks • Gas tank • Bradford White • Basement • Townhouse

Water Heater Repair or Maintenance

Christina S.

Jul 16, 2023

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Hired on Thumbtack

Installation was fine. What was not fine was how much in a hurry the technicians were. They were about to walk out when I said, wait, what am I supposed to do? Oh, he says, in an hour flip back the circuit breaker and the emergency switch to on. An hour after that, try the water. I was left with my mouth hanging open. Why do I have to do that stuff, messing with circuit breaker and electrical? Two hours later the water was not hot. After numerous texts to tech, I was given instructions to pop the circuit breaker again, flip switch again. No hot water. After more texts, I was told to open the box and press reset button. Finally I put my foot down and said this is not my area of expertise, you come here and fix it. Next day, a young man came and looked at circuit breaker, examined HTW. Reported that all is ok with HWH and likely it is a circuit breaker problem. I started calling electricians. After awhile I tried the hot water and it worked. Now 4 days later I still cringe when I turn on hot water, thinking something may not work. What an unhappy ordeal this has been. Why did I have to wait an hour to flip the circuit? Why didn't they do it when they left? They also left the huge cardboard box which is waiting for recycle. I could barely pick kit up! Yes, very unhappy.

Details: Installation or replacement • Leaks • Electric tank • Whirlpool • Other room • House

Pro Water Heaters NJ's reply

I really don’t know where the miscommunication was here. The heater was always getting electric. It was a faulty breaker when we went back to check it everything was working fine and the reason why we tell the customer not to turn the water heater back on for an hour, because with an electric heater, you have to get all the air out of the line with the elements could fry Besides from that. Everything’s working fine. I feel bad for the customer that thinks her every time she turns the hot water on it’s not gonna be hot. All we do is hook up the hot and cold water supply and the electric back to where it was and that’s what we’ve done here I hope the customer understands at this point since I explain myself.

Water Heater Repair or Maintenance

Credentials

Background Check

Stephen Jandoli