FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Kill Mold, all pricing is completely transparent—no surprises and no hidden fees. Every line item is presented à la carte, so while all recommendations reflect what your property truly needs, you have the flexibility to move forward at your own pace. As a family-owned business, we take pride in working with homeowners to make projects as affordable as possible. We offer: - MoldMatch20™: we’ll beat any licensed & insured competitor’s written mold remediation estimate by 20%. - Financing options to help make larger projects more manageable. -Multi-recommendation discounts when multiple areas or services need attention. You can expect straightforward pricing, honest guidance, and high-quality work tailored to your budget.
- What is your typical process for working with a new customer?
Getting started with Kill Mold is simple and stress-free. You can call us directly or visit our website to schedule air samples or book a free visual mold inspection/estimate. During scheduling, we gather a few basic details—your name, property address, and the areas of concern. It’s a quick and easy process that allows us to get a technician to your home or property as soon as possible.
- What education and/or training do you have that relates to your work?
Our team is trained and certified in mold remediation, water restoration, and fire damage recovery through leading industry organizations. We stay current with the latest standards, safety practices, and remediation techniques to ensure every project is handled professionally and effectively. From environmental testing to full structural remediation, our technicians have the hands-on expertise and specialized training needed to restore your property safely and correctly.