FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are always upfront and transparent. I offer discounts for recurring services and bundle deals for extras like oven + fridge cleaning. There are no surprise fees, and everything is discussed before the job.
- What is your typical process for working with a new customer?
First, I communicate with the customer to understand their priorities and the condition of the home. Then I confirm the date and time, and I arrive fully equipped. I always do a walk-through before and after the job to ensure full satisfaction.
- What education and/or training do you have that relates to your work?
I have a background in hospitality, where I received training in professional cleaning standards and hygiene protocols. This education gave me a strong understanding of how to maintain cleanliness, sanitation, and attention to detail in both residential and commercial environments.