FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free quotes tailored to the size and type of your space. Pricing is based on square footage, frequency of service, and the type of cleaning needed. We offer competitive flat rates for recurring contracts and one-time deep cleans. Discounts are available for long-term agreements and multi-location accounts. No hidden fees — you'll know the full price before we start.
- What is your typical process for working with a new customer?
We start with a quick phone or on-site consultation to understand the scope of work, your schedule, and any specific requirements. From there we provide a written quote within 24 hours. Once approved, we assign a dedicated crew to your account — you'll have the same team every visit. Before the first clean we walk the space together so nothing gets missed. After every service we follow up to make sure you're satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in commercial cleaning best practices, proper chemical handling, and safety protocols. All crew members are background-checked and trained on OSHA safety standards. We follow CDC and EPA guidelines for medical and high-touch surface disinfection. Management has extensive experience in facilities operations and commercial service delivery across NY and NJ.