FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing Transparency: I believe in honest, upfront pricing with no hidden fees. Every project is quoted clearly before any work begins, so you know exactly what to expect. I offer fair, competitive rates based on the scope and complexity of the job. Discounts & Special Offers: From time to time, I may offer discounts for repeat customers, referrals, or bundled services—like combining plumbing, electrical, or painting projects. I’ll always make sure you know about any promotions that could save you money. Extra Costs: If unexpected issues arise during a project, I’ll communicate them immediately and get your approval before proceeding, so there are no surprises.
- What is your typical process for working with a new customer?
1. Initial Contact: You reach out via call, text, or email, and I listen carefully to understand your project needs. 2. Consultation & Assessment: I may visit your home or project site to evaluate the work, ask questions, and gather details so I can provide an accurate quote. 3. Transparent Quoting: I provide a clear, written estimate that outlines costs, timeline, and any materials needed—no hidden fees. 4. Scheduling & Preparation: Once you approve the quote, we schedule a convenient time for the work. I come prepared with all the tools and materials needed to get the job done efficiently. 5. Quality Work & Communication: During the project, I focus on quality, safety, and keeping you informed. I treat your home with respect and make sure every detail is done right. 6. Completion & Review: After finishing the job, I walk through the work with you to ensure you’re completely satisfied. I answer any questions and provide tips for maintenance if needed. 7. Follow-Up: I check in afterward to make sure everything is still working as expected and to address any concerns.
- What education and/or training do you have that relates to your work?
I bring a solid foundation of hands-on training and practical experience to every project. My background includes: Formal Training & Certifications: I’ve completed training in plumbing, electrical work, and painting, ensuring I follow industry standards and safety regulations. Apprenticeships & Mentorships: I’ve gained valuable experience working alongside skilled professionals, learning techniques and problem-solving strategies that only come from on-the-job training. Continuous Learning: I stay up to date with the latest tools, materials, and best practices, so I can deliver efficient, high-quality work for every home project. This combination of education, hands-on experience, and ongoing learning allows me to tackle a wide variety of home improvement tasks with confidence and skill.