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Current Top Pro
Hired 16 times
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Currently a Top Pro
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Jan - Jun
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Shawn is very patient and explains everything since I am not that great on computers. He set up my new laptop and spent time to make all was properly working. He is just great and I would and will refer him to all my friends. He is the best.Dec 5, 2019Verified
Just got my laptop fixed by Shawn today and had a great experience. Shawn told me from the very beginning what he would charge me and how long the repair would take. He ordered the parts necessary for the repair himself and even drove out to my house to make the repair. Not only was his price better than anybody else’s, he was respectful and professional throughout the entire process. I would highly recommend him. I posted pictures of the before and after to show his work.Jul 30, 2019Verified
Shawn did a great job fixing a Windows 10 issue I was having with my desktop. Easy to talk to and very professional. Would highly recommend.Jan 4, 2020Verified
He was very nice even he rebuild up my desk top for 2hours.if you considering to call him, call right now his very nice guy and nice valueNov 14, 2019Verified
Job well done. That's what anybody want. He also explained briefly what the issue is and all.. ThanksOct 29, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Common Repairs and prices: Screen Repairs for laptops: $70 + Travel + Parts (Screens are usually $30 to $100, it is very dependent on the manufacturer, and I charge only cost of part and shipping) New computer setup or cutover from old to new computer: $70 + Travel: I generally set up the computer, move over all data, get printers working, make sure your critical web-sites are working. OS re-installation: $70 - $100 + Travel: It happens, your computer is not working and need Windows or Linux re-installed. I get your computer back up and running. Costs are a little higher if you need to recover data before the installation. Blue Screen recovery: $100 + Travel: If you computer Blue Screens, or BSOD, I will work on get it up and running again. Data Recovery: $200: (I do offer a guarantee, if I cannot recover your data from a software issue, I only charge $25) General Computer issues with visit: $50 / hour - General computer issues that need to be fixed with a visit General Computer issues done remotely: $35 / hour - General computer issues that need to be fixed and can be done remotely Travel Charges: If I charge for Travel, it is from $0 to $50 based upon the distance between us.
- What is your typical process for working with a new customer?Information is helpful, especially when dealing with laptops. Providing model numbers and identifying configurations makes it much easier for us to know what we are working on. If dealing with a physically broken computer, pictures are extremely valuable. Seeing exactly what is broken goes a long way to make sure that all parts will be replaced at the same time.
- What education and/or training do you have that relates to your work?I am A+ Certified and have worked with all the major brands like Dell, HP, IBM, Lenovo, LG, Toshiba and others.