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About
Still family-owned. Still local.
Some "local" plumbing and HVAC companies have been bought up by big out-of-state corporations that are focused on margins over what's best for the customers. Gladiator Services isn't one of them.
That means we do the job right, not the cheapest way to protect a corporate margin. Nobody's answering to shareholders here.
We handle it all: 24/7 emergency repairs, water heater installation, boiler and furnace service, sewer line repair, sump pumps, indoor air quality, and water filtration, for homeowners across Hillsdale, Westwood and all of Bergen County.
Honest pricing. Expert workmanship. Strong warranties. We treat every home like our own.
Ask about our Home Shield Club for priority service, annual maintenance, and member-only discounts.
Overview
Current Top Pro
Hired 47 times
Serves Hillsdale, NJ
Background checked
License verified
6 employees
16 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Customers rated this pro highly for value, work quality, and professionalism.
Great 4.8
106 reviews
5
95%
4
0%
3
1%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Chanik P.
Aug 19, 2026
•
Hired on Thumbtack
I had what turned out to be a stuck drain in one of the a/c units. He did his diagnostics, found it, fixed it and stayed for a bit just to make sure the problem was gone. Pretty happy with the service. Would recommend
Gladiator Services HVAC and Plumbing's reply
Chanik, thank you for the review. Glad we could get Nick out to Ridgewood so fast, especially on a Friday during a heat wave!
Nick's thorough like that, he won't just clear a symptom, he traces it back to the actual cause.
Thanks again for the kind words, and for trusting us with your Ridgewood home!
Central Air Conditioning Repair or Maintenance
John D.
Aug 25, 2026
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Hired on Thumbtack
Great experience with Gladiator Services! Communication was excellent from start to finish. They even came out twice before the project to make sure everything was properly planned. The installation was done professionally, the work looks great, and I’m very happy with the results. I really appreciated their responsiveness and attention to detail. Highly recommend!
Details: Install a new A/C unit • Split system • I'm flexible • Basement • Location recommended by the professional • Less than 1,000 sq ft • Two stories • House • Owner
Gladiator Services HVAC and Plumbing's reply
John, thank you so much for this. We're glad the extra planning visits paid off, we'd rather come out twice and confirm the mini split layout and head placement than rush into an install and find surprises halfway through.
We also appreciate you working with us on pricing to find something that worked for both sides on a system this size. Glad the 2 zone ductless mini split installation turned out the way you wanted, and that the communication came through clearly the whole way.
Thanks again for the trust and the recommendation.
Central Air Conditioning Installation or Replacement
Pedro R.
Sep 16, 2026
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Hired on Thumbtack
Highly recommend Gladiator Services, Nick was excellent! Glad to finally found a local trustworthy plumjng and HVAC company.
Central Air Conditioning Installation or Replacement
Christine B.
2 days ago
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Hired on Thumbtack
Thank you for your honesty. They arrived on time, assessed the issue, and gave me options to resolve my problem. I was thankful they were not there for a money grab! I will be using them again.
Gladiator Services HVAC and Plumbing's reply
Christine, thank you for the review! Trust is our number one value, and that means never trying to sell a customer something they don’t need. Truth be told, it’s much harder to run a business this way. So hearing you weren’t made to feel like it was a money grab means a lot.
Glad we showed up on time, got to the bottom of your central air conditioning issue, and gave you real options. Thanks for the high marks on punctuality, work quality, and value. We’d be happy to help again.
Central Air Conditioning Repair or Maintenance
Adriana c.
Sep 16, 2026
•
Hired on Thumbtack
Can’t say anything bad! They are understanding and very professional
Plumbing Inspection
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We give upfront, flat-rate pricing before any work begins, so there are no surprise charges once the job is done. As a family-owned company, we set our prices to reflect fair, honest value rather than corporate margins, and we're happy to walk through the cost breakdown before you commit to anything. Members of our Home Shield Club receive priority scheduling, annual maintenance visits, and discounted rates on repairs. We also offer transparent emergency rates for 24/7 calls, so you'll know what to expect even outside normal business hours.
We also offer discounts for local first responders, military, and senior citizens.
What is your typical process for working with a new customer?
We start with a phone call to understand the issue and get a general sense of what's needed, then schedule a visit at a time that works for you. Once on site, our technician diagnoses the problem, explains what's going on in plain language, and provides a clear, upfront quote before any work starts. From there, we complete the repair or installation to code, test everything thoroughly, and walk you through the work performed along with any warranty details. We follow up afterward to make sure everything is running the way it should.
What education and/or training do you have that relates to your work?
Our team includes licensed and insured plumbers and HVAC professionals with formal trade training and years of hands-on field experience. We stay current on the latest code requirements, equipment, and best practices across plumbing, heating, cooling, and indoor air quality systems through ongoing education and manufacturer certifications. This means every job, from a routine drain cleaning to a full furnace installation, is handled by someone who genuinely knows the systems inside and out, not a subcontractor unfamiliar with your home. Our owner's family has 100+ years Trade experience right here in Bergen County.
