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SmartWater Pools
SmartWater Pools

SmartWater Pools

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Introduction: SmartWater Pools is a premier NY & NJ sales and service provider for pools & hot tubs. We have been in the industry for years and there is no better feeling than seeing our clients happy families making memories in their own backyard,with a little help from us of course!
Overview

Hired 16 times

Background checked

License verified

13 years in business

Payment methods

Credit card, PayPal

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

Photos and Videos

11 photos

Specialties
Project type

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Reviews

Customers rated this pro highly for punctuality, professionalism, and responsiveness.

Exceptional 5.0

14 reviews

5
100%
4
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Read reviews that mention:


Mary r.

Hot Tub and Spa Repair

Travis was awesome. I am so glad that he was on thumbtack. I will continue to use his services. He is punctual and extremely service oriented. You won’t be sorry with him as your pool/spa go to guy
Nov 15, 2018
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Verified
Ricardo V.

Hot Tub and Spa Cleaning and Maintenance

Travis did fantastic work. He was very knowledgeable about all things concerning hot tubs & did very thorough work. He made sure to explain everything to me as best as possible so I could understand.
Jan 3, 2018
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Verified
Mark A.

Hot Tub and Spa Repair

We utilized the Company to open our hot tub which included making sure the hot tub was operating properly. A leak was noted during the opening process and remediated. The company offers weekly maintenance services which we have decided to take advantage of. We will also have the company close our hot tub during the winter months. We highly recommend Smart Water Pools for their hot tub services
Jun 13, 2017
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Verified
Kiel P.

Hot Tub and Spa Repair

I was extremely impressed with Travis's work ethic. While it is his busy season and I was having a hot tub issue in weather that isn't exactly hot tub appropriate, he was there to fix the issue when he said he would be, was on budget, and most importantly fixed the problem correctly the first time. I highly recommend Travis.
May 23, 2017
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Verified
Stanley F.

Hot Tub and Spa Repair

Smartwater repaired my SPA quickly and efficiently after my original installer told me it had to be replaced, meaning a crane had to be used to take it off the deck and onto a truck, and then the new one dropped in place. Great service and less than the 5% of the cost. Back in the water tonight! Thanks Stanley, Harrison, NY
Mar 3, 2017
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Verified
Credentials
Background Check

Travis Derisi

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our service work includes both estimates and fixed rate pricing. Recurring service has fixed rates, while opening/closing contracts and new equipment installations need to be estimated by a technician. Troubleshooting/Repair has a fixed rate (dispatch+per 1/2hr) Always feel free to contact us if you have questions.

  • What is your typical process for working with a new customer?

    Some work can be scheduled instantly online through our website or customers can always give us a call and speak with someone in the office.

  • What education and/or training do you have that relates to your work?

    We remain active in our industry by having direct relationships with our manufacturers and distributors to ensure the best possible service for you. Continuing education provided by either our own team or our industry reps is an annual requirement for our technicians.

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