FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the scope of work. We offer free estimates for most jobs. For troubleshooting or diagnostic visits, a service/diagnostic fee may apply, which is credited toward the repair if you move forward with the work. There are no hidden fees. Pricing may vary depending on: Job complexity Materials required Travel distance Time involved We offer discounts for repeat customers, bundled services, and larger projects. All pricing is confirmed before work begins, and any changes are discussed and approved in advance.
- What is your typical process for working with a new customer?
We start with a quick consultation, provide a clear estimate, schedule the work, complete the job professionally, and confirm satisfaction before payment.
- What education and/or training do you have that relates to your work?
We have hands-on training and years of practical experience in home improvement, repairs, and remodeling. Our background includes working alongside experienced professionals on residential projects such as installations, repairs, renovations, and general maintenance. We stay up to date with local building standards, safety practices, and manufacturer installation guidelines to ensure quality results. Every job is approached with attention to detail, proper tools, and a commitment to doing the work the right way.