FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are clear and transparent, with no hidden fees. The cost is based on the specific services you need, and I will provide an accurate estimate after discussing your project. I offer discounts on larger projects or for repeat customers, and payments are due upon completion, with flexible options available if needed. Additionally, I stand behind the quality of my work with a satisfaction guarantee.
- What is your typical process for working with a new customer?
My process begins with an initial consultation to thoroughly understand your needs, goals, and budget. Based on this discussion, I will provide a detailed, no-obligation estimate. Once the terms and scope of the project are agreed upon, we formalize the agreement through a contract and proceed to schedule the work. During the execution, I ensure to keep you informed at all times about the progress. Upon completion, we conduct a final review to ensure the outcome meets your expectations. I then follow up to address any additional concerns and ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
I have acquired knowledge through many years of hands-on experience in the construction industry, with a particular focus on roofing. This practical experience has allowed me to develop a deep understanding of the processes, techniques, and materials necessary to deliver high-quality work. Over the years, I have refined my skills and gained valuable lessons that enable me to provide exceptional service and efficient solutions for my clients.