Quality Control Construction

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About

Our focus is on quality and building relationships. We have over 20 years experience working as employees for companies such as Certa pro painters and Five Star construction. We are making our own path and leading with great communication, high quality and fair prices.

Overview

Hired 9 times

Background checked

3 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

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Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Services offered

Appliance type

Washer / dryer

Refrigerator

Oven / stove

Dishwasher

Power source

Electricity

Gas (natural)

Gas (gasoline)

Other power sources

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.8

9 reviews

5

89%

4

0%

3

11%

2

0%

1

0%

Read reviews that mention:

Gary M.

Jul 30, 2022

Quality Control Construction's reply

Anela P.

Jan 29, 2023

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Hired on Thumbtack

Details: 2 - 5 hours (A few different projects) • Installation • Assembly • Bedroom • Living room • Garage • Furniture • Cabinets • Shelving • Wall hangings • Home

Handyman

H. D.

Oct 22, 2022

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Hired on Thumbtack

I hired these guys to remodel the staircase in the garage. The original stairs were very steep and narrow, I wanted the new stairs to be much more comfortable and easier for people to use. They came in to give a quote in the afternoon, I agreed to it, and the work started the next morning. The whole work was done on that same day and felt quite rushed. I didn’t want to hold any payment right after they said they were done, but I looked at the work and had some reservations on the quality. After further reviewing the work the day after, I saw a few things that were off. First, the step risers were much higher than expected —— 2 inches higher than code (10 “). Second, the lack of proper handrails and the height of the steps created real safety concerns. I reached out to them right away thinking this could be fixed, I gave them the benefit of the doubt, but they kept saying over and over they would come back but never did, for over a month. Then they wanted $600 to fix the issue. They were very unwilling to make any compromise or to ensure the work was finalized properly. I was left with stairs that are better than before but still very unsafe to use. The whole reason I hired these carpenters in the first place. My issue was I shouldn’t have to pay $600 to fix something that should have been done properly in the first place. So, I’ve had to hire a handyman since the to try to rectify that by adding some handrails and some other things. In due time, I’ll have to replace the whole staircase completely because it’s too unsafe. All and all, a bad experience. Update: I filed a dispute with Thumbtack. But, the issue couldn’t be resolved through them because there was no written contract to go by, which again proves my point that I gave the carpenters the benefit of the doubt and trusted them to do a good and professional job. 10” high stair risers where everyone trips, and with no handrails, isn’t a professional nor a satisfactory job under any circumstances.

Details: Yes, the structure has already been built • Other • Already have plans - just need installation • No, I do not need plumbing or electrical lines installed • No, I do not need drywall applied • Home

Quality Control Construction's reply

Update: We did try to resolve this issue before and after you filed a dispute with thumbtack to have us do work for free for you. We only did what you asked us to do and let you know of that it would be extra for us to come and adjust the stair height. It’s very unfortunate that you were unsatisfied when we did exactly what you asked us to do.

Framing Carpentry

Denise M.

Jul 30, 2022

Quality Control Construction's reply

Johnson M.

Jul 8, 2023

Malcolm came on time as promised and fix our issue with professionalism. We are satisfied with his job and will call again for our small and big projects for all our properties.

Quality Control Construction's reply

Thanks for the awesome review

Credentials

Background Check

Malcolm Armstrong

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are competitive and discounts will apply
What is your typical process for working with a new customer?
Meet the customer, explain who we are, discuss what they are looking to do & why, explore the job while taking notes (video or written), make a decision on the price.
What education and/or training do you have that relates to your work?
We have worked 1st hand as employees doing home and commercial renovations for over 15 years. We understand the different quality of material, pricing and work. Our goal is to continue to make use of our skills independently and grow a great customer base.