FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service call fee is $70 for one appliance. We don’t charge a fee for the initial diagnosis if repair is needed.
- What is your typical process for working with a new customer?
1. You contact us. 2. Same-day diagnostic of the unit. 3. Estimate. 4. Agreement/deposit. 5. Repair. 6. Payment.
- What education and/or training do you have that relates to your work?
We have 3 certified technicians with a minimum of 5 years of experience in appliance repair in New York. Our professional staff know how to make our customers happy, satisfied, and loyal for many years. Our master technicians are qualified and trained to repair commercial and household equipment and models: refrigerators, stoves, cooktops, ovens, washing machines, dryers, microwaves, dishwashers.