FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a family-owned and operated company, we’re committed to honest, upfront pricing and top-quality service. Military and senior discounts are available when applicable.
- What is your typical process for working with a new customer?
We start by listening to the customer’s needs and answering any initial questions. From there, we provide a clear explanation of the work involved along with straightforward, clearly explained pricing. Once approved, we schedule the service at a time that works best for the customer and complete the job efficiently and professionally, ensuring satisfaction before we leave.
- What education and/or training do you have that relates to your work?
Martinelli Plumbing & Heating is a fully licensed company with background-checked technicians, ensuring quality workmanship and customer peace of mind.