FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. All my pricing and packages are transparently described on my website FenVideo.com, under the "Packages" page.
- What is your typical process for working with a new customer?
My website is very updated with recent work samples, FAQ, Pricing & Packages. I also meet with clients personally or have phone meetings to discuss their needs and visions. Once they decide to use my service, I send out a contract for them to review. They sign and send me a deposit to secure the filming date.
- What education and/or training do you have that relates to your work?
I studied in NJ Film School, took many film courses and workshops there. I did a ton of study from online sources and still do. I'm mostly self-taught in the field of cinematography. I discovered all those "Sweet Spots" of camera settings in different lighting and speed condition through vast amount of field experiences, over the years I also discovered the editing tricks to present the film-look those moments deserve.