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Hired 6 times
9 years in business
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MariAnne is prompt, professional and straightforward. We are only in due diligence phase; however, she answered all questions and provided insight and nuance that I did not know to ask about. Great information from a very knowledgeable person. Definitely recommend!May 2, 2019VerifiedPillar Property Management's reply
Thank you Elaine! I look forward to working with you.
I sorta like these girls. They’re tough, and professional, but have a sense of humor.May 21, 2019VerifiedPillar Property Management's reply
Thank you Diane! Yes, we like to have fun and get the job done right! We look forward to working with you!
Perfect.Mar 14, 2019VerifiedPillar Property Management's reply
Thank you Mike! We look forward to working together for years to come!
Consummate professional and at her best during the most challenging situations. I highly recommend Marianne.Dec 8, 2018Pillar Property Management's reply
Thank you, Tem! It has been great working with you all of these years.
Thoroughly knowledgeable, responsive and professional. Always dealing with principals. I highly recommend the firm.Dec 8, 2018Pillar Property Management's reply
Thank you, Stuart! Your portfolio still ranks amongst my favorites!
- What should the customer know about your pricing (e.g., discounts, fees)?Our most common package is $125 per unit per month with a lease fee of $750 per move in. Pillar Property Management provides owners several Management Packages to choose from, such as a Flat Rate Billing of GPR with no additional fees versus a Flat Rate Billing with Commissions; and Maintenance Service Packages versus Occurrence Billing for Maintenance Services. No hidden fees, no surprise charges - our contract is thorough and lists all possible expenses. We go over the scenarios for each option so you can make an educated decision.
- What is your typical process for working with a new customer?We gather property information from the owner to prepare a custom presentation; once a contract is selected we begin the 20 step Implementation Checklist. Depending on the size of your portfolio, Implementation could take 1 to 4 weeks.
- What education and/or training do you have that relates to your work?We maintain the following industry certifications: AHM, BOS, TaCCs, NALP, and are currently completing the PA Salesperson course.