Floors Direct

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Zip code

Project scope

Carpet purchased

Square footage of project

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About

Floors Direct offers a stress free shop at home carpet & floor buying experience. Our mobile flooring showroom carries a wide selection of brand name and designer styles of carpet, hardwood, laminate, and waterproof vinyl flooring. Our aim is to "Add value to every environment". Floor Coverings are such an important feature in any Home or Office. Quality - Durability - Appearance - Affordability are four key facets that we focus on when dealing directly with our customers. The first problem we solve is your time, We come to you! With hundreds of choices patterns and styles. We provide you with an "on the spot quote" so that no time is wasted. Our primary objective is to guide you and provide you with the flooring solution that will best suit your needs. We are here for you! Owner supervised attention from start to finish. We provide an immediate line of communication and will answer and attend to questions and concerns right away. With over 30 years of customer service experience our aim is to make this one of the best buying and service experiences you've ever had. We love the opportunity to meet new people, develop relationships and provide exceptional products and services that we know our customers will love.

Overview

Hired 2 times

Background checked

6 employees

34 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, and Venmo.

Social media

Facebook, Instagram, Twitter

Services offered

Carpet material

Berber

Plush

Eco friendly

Other

Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

Exceptional 5.0

28 reviews

5

96%

4

4%

3

0%

2

0%

1

0%

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Read reviews that mention:

Brian G.

Nov 21, 2018

•

From Google

Excellent job by the people at Floors Direct LLC. Pete and Jennifer were great to deal with helping to pick out the right carpet and get it scheduled and installed in a timely manner. Alex and Brian did a great job with installation! We couldn't be happier with choosing them and look forward to using them again in the near future. Thanks again!

Floors Direct's reply

Thank you Brian for your wonderful review. It was truly a pleasure working for you. We apologize for the delay in expressing our online appreciation - tech issues on our end! Hope all is well. All the Best!

Anne R.

Mar 30, 2018

•

From Facebook

The transition of my home is phenomenol. New flooring and new carpet were installed and I am absolutely thrilled. Pete was wonderful through the entire selection and scheduling process. The crew were absolutely amazing with the rip out of the old and the install of the new. The carpet is so much better than I imagined. And the new flooring -- John's craftmanship and attention to every detail blew my mind. Thank you Floors Direct, LLC!!!!!

Mayya U.

Jan 23, 2019

•

From Google

Hiring Floors Direct was the absolute best decision I have ever made.Exceptional team of people! Every single person I interacted with during the project was experienced and professional. John, Alex and Steven were respectful of my home during carpet removal and floor installation. They kept the working area isolated and clean to minimize inevitable havoc that home repairs wreak on family's day to day existence. I am very pleased with the quality of the final product.Peter's communication style is excellent. He was transparent and consistent throughout the entire process: materials selection, price negotiation, scheduling, etc. It's too bad I have ran out of floors, otherwise, I would have hired them again. :)

Floors Direct's reply

Thank you Mayya for your wonderful review! It was a pleasure working for you. All the best!

William H.

Oct 28, 2018

•

From Google

Floors Direct's reply

Natasha R.

Jan 26, 2018

•

From Google

Credentials

Background Check

Peter Kelly

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We work with all budgets. We provide no interest financing. We accept personal checks and credit cards.
What is your typical process for working with a new customer?
No project is too big or too small for us to complete! We look forward to giving you a world class customer service experience from initial phone call through to the completion of your finished project. We bring the samples and buying experience to the comfort and convenience of your home or office. Give us a call today to set up a visit from our owner to view beautiful flooring options for your home or office!
What education and/or training do you have that relates to your work?
With over 50 years combined experience in the flooring industry, we have an innate understanding of the needs of our customers. From carpet, commercial and residential - to vinyls, laminates and hardwoods - we have the completed job portfolio and references to back up the quality of work we will provide.