Mountain Avenue Home
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86 photos and 5 videos
After careful research, my wife and I selected Floors Direct LLC to provide us with a new kitchen floor and carpet for the hallway and a bedroom. Pete met with us on a Saturday afternoon and he took the time to understand exactly what we were looking for and provided ample samples for us to examine. He was very patient and he was extremely helpful with his suggestions. We made the decision and a specific week was selected for installation. The installation was done on time and the professionalism of the work was exceptional. We were thrilled with the quality of the materials and the resultant aesthetics. We enthusiastically recommend Pete and his company.Oct 28, 2018Review from GoogleFloors Direct's reply
Thank you Bill for your generous and enthusiastic review. Hope all is well with you. Please excuse our delay in expressing our gratitude for taking the time to give your positive feedback - tech issues on our end! It was great to work for you. Hope all is well. All the best!
Excellent job by the people at Floors Direct LLC. Pete and Jennifer were great to deal with helping to pick out the right carpet and get it scheduled and installed in a timely manner. Alex and Brian did a great job with installation! We couldn't be happier with choosing them and look forward to using them again in the near future. Thanks again!Nov 21, 2018Review from GoogleFloors Direct's reply
Thank you Brian for your wonderful review. It was truly a pleasure working for you. We apologize for the delay in expressing our online appreciation - tech issues on our end! Hope all is well. All the Best!
Hiring Floors Direct was the absolute best decision I have ever made.Exceptional team of people! Every single person I interacted with during the project was experienced and professional. John, Alex and Steven were respectful of my home during carpet removal and floor installation. They kept the working area isolated and clean to minimize inevitable havoc that home repairs wreak on family's day to day existence. I am very pleased with the quality of the final product.Peter's communication style is excellent. He was transparent and consistent throughout the entire process: materials selection, price negotiation, scheduling, etc. It's too bad I have ran out of floors, otherwise, I would have hired them again. :)Jan 23, 2019Review from GoogleFloors Direct's reply
Thank you Mayya for your wonderful review! It was a pleasure working for you. All the best!
Beautiful product and Outstanding Service!!! Pete Kelly worked with us better than any other person in the business. Everything was beyond professional. Beginning to End there were 0 issues. The product and installation was FLAWLESS. Will definitely use Floors Direct LLC for all future projects!!! A+++++++Jan 23, 2019Review from GoogleFloors Direct's reply
Thank you for the awesome review! Matt & Michele, it was a pleasure working for you. Stay in touch. All the best!
Great experience with Pete and his team. He gave us good options and a quality install. The new floor looks great!Feb 8, 2019Review from GoogleFloors Direct's reply
Hi JoAnne thank you for the wonderful review! It was a pleasure working for you. All the best!
- What should the customer know about your pricing (e.g., discounts, fees)?We work with all budgets. We provide no interest financing. We accept personal checks and credit cards.
- What is your typical process for working with a new customer?No project is too big or too small for us to complete! We look forward to giving you a world class customer service experience from initial phone call through to the completion of your finished project. We bring the samples and buying experience to the comfort and convenience of your home or office. Give us a call today to set up a visit from our owner to view beautiful flooring options for your home or office!
- What education and/or training do you have that relates to your work?With over 50 years combined experience in the flooring industry, we have an innate understanding of the needs of our customers. From carpet, commercial and residential - to vinyls, laminates and hardwoods - we have the completed job portfolio and references to back up the quality of work we will provide.