FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At New Vision Windows & Doors, we believe in transparent and competitive pricing. Here are a few key points about our pricing: No Hidden Fees: Our quotes are straightforward with no hidden fees or unexpected costs. Competitive Pricing: We offer some of the best prices in the market by eliminating unnecessary overhead costs such as sales commissions, office expenses, and extensive marketing. Direct Pricing: Since our windows are manufactured specifically for you and sold directly to you, we can avoid high markups and pass those savings onto you. Free Quotes: Getting a quote is free, quick, and easy through our online system or in-person. We aim to provide high-quality windows at affordable prices, ensuring you get the best value for your investment.
- What is your typical process for working with a new customer?
At New Vision Windows & Doors, we strive to make the process as seamless and straightforward as possible. Here's what you can expect: Initial Contact: You can reach out to us through Thumbtack, our website, phone, or email. We'll gather some basic information about your project and needs. Free Online Quote: Using our easy-to-use online system, you can get a free, transparent quote in minutes. Just provide details about the windows you need, and you'll receive a competitive price without any hidden fees. Consultation: We are always available for a consultation to discuss your project in more detail, answer any questions, and offer professional advice. Scheduling: Once you're ready to proceed, we'll schedule a convenient time for the installation. Our team will work with you to find a time that fits your schedule. Installation: Our professional installation team will arrive on time and complete the work efficiently. We ensure the job is done right, and we clean up thoroughly afterwards. Follow-Up: After the installation, we follow up to ensure everything meets your satisfaction. We stand by our work and are here to address any concerns or questions you might have. Ongoing Support: Even after the job is done, we're always available for any future needs or additional projects. Our customer service team is here to help. Our goal is to provide a hassle-free experience from start to finish, ensuring you are completely satisfied with your new windows and doors.
- How did you get started doing this type of work?
New Vision Windows & Doors was founded with a passion for providing high-quality, affordable window and door solutions. Our journey began several years ago when our founder, who had a background in construction and home improvement, noticed a gap in the market for transparent and competitively priced window and door services. Seeing how many homeowners were frustrated with hidden fees, high markups, and subpar customer service, we decided to create a company that puts the customer first. We started small, focusing on providing exceptional service and top-quality products without the overhead costs that drive up prices at bigger companies. Our founder leveraged years of industry experience and a deep understanding of manufacturing and installation processes to build a team of skilled professionals. This team shared the same vision: to offer honest, straightforward pricing and high-quality workmanship.